Both the breakfast buffet and the restaurant for lunch and dinner are excellent, and the bar is well stocked. The reception desk is somewhat hapless. There are two staff there, but the process of checking in is slow, especially when a flight crew or other small group shows up. When I cancelled our final breakfast the day before we left, the process was ridiculously slow and complicated. The room is pleasant looking and the bed is very comfortable. However, despite the presence of a thermostat, guests have in fact no control over temperature, which is set for the whole system. It was set very warm (22 C, 75 F), way to warm for sleeping, but we were told that the way to adjust the temperature is to open the window. That works for a while, but as the night time temperature was about 40F, we got up during the night to close it. Unfortunately the room fairly quickly became hot again, so we got up again to reopen the window. With the window closed, the hotel is very quiet, but with the window open you start hearing jets take off and land early in the morning. The hotel is very close to public transportation. It takes roughly half an hour to get downtown. In sum, plusses and minuses.