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iStay by NH Berlin City Ost Hotel

4.0 star property

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Photo gallery for iStay by NH Berlin City Ost Hotel

Lunch and dinner served
A hotel room with two beds, a large window with sheer curtains, a wall-mounted circular design, and a bedside table with a lamp.
A modern bathroom with a glass-enclosed shower, a sink with a black countertop, and a mirror.
A modern living room with a sofa, chairs, a coffee table, and a bookshelf.
A white robe with 'iStay Hotels' logo hanging on a wooden hanger.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $76
$66 nightly
$76 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
Rathausstr. 2-3, Berlin, BE, 10367
  • Place, Stasi Museum Berlin
    ‪6 min walk‬
  • Place, Ring-Center
    ‪6 min walk‬
  • Place, Boxhagener Platz
    ‪20 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(18 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Bed 2 adults + 1 child)

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room (Extra Large)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (Extra Large, Extra Bed 2AD+1CH)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large, Extra Bed 2AD+1CH)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (Extra Large Extra Bed 3 adults)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large Extra Bed 3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Berlin

Located in Berlin (Lichtenberg), iStay by NH Berlin City Ost Hotel is within a 10-minute walk of Stasi Museum Berlin and Ring-Center. .This hotel is 2.3 mi (3.7 km) from East Side Gallery and 3.1 mi (5 km) from Alexanderplatz.

What's nearby

  • Stasi Museum Berlin - 6 min walk - 0.4 miles
  • Ring-Center - 6 min walk - 0.4 miles
  • Boxhagener Platz - 20 min walk - 1.1 miles
  • Simon-Dach-Strasse - 6 min drive - 1.3 miles
  • Karl-Marx-Allee - 7 min drive - 1.5 miles

Getting around

  • Magdalenenstrasse U-Bahn - 4 min walk
  • Berlin-Lichtenberg Station - 19 min walk
  • Berlin (BER-Brandenburg) - 42 min drive

Restaurants

  • ‪Scoom - ‬6 min walk
  • ‪Coffee Fellows - ‬5 min walk
  • ‪Thai Snack - ‬7 min walk
  • ‪Fröhliche Bäckerei Juci - ‬8 min walk
  • ‪Mustafa Demir’s Gemüse Kebap - ‬6 min walk

About this property

iStay by NH Berlin City Ost Hotel

IStay by NH Berlin City Ost Hotel offers 99 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Italian cuisine at Rossini Quattro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Rossini Quattro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Bar
  • Rossini Quattro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 27.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 27.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurter Allee
Frankfurter Allee Hotel
NH Berlin Frankfurter Allee
NH Berlin Frankfurter Allee Hotel
Nh Berlin Frankfurter Allee Hotel Berlin
NH Berlin City Ost Hotel
Ost Hotel
NH Berlin City Ost
NH Berlin City Ost Hotel
NH Berlin City Ost Berlin
NH Berlin City Ost Hotel Berlin

iStay by NH Berlin City Ost Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 535 reviews
Rating 8 - Good. 270 out of 535 reviews
Rating 6 - Okay. 72 out of 535 reviews
Rating 4 - Poor. 24 out of 535 reviews
Rating 2 - Terrible. 7 out of 535 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, 4th time we have stayed to visit family, never been disappointed.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three days in Berlin

Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Govert

Liked: Staff & service, property conditions & facilities, room comfort
All ok, good location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Good location. Good value.

Amazing service and very cordial.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Dayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely satisfied

I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with all you need

A very nice room with everything you need, fridge, safe, AC
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ulla Raija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel had its good days a long time ago… no NH hotel standard at all
Stayed 3 nights in May 2024
Verified

8/10 Good

moshe

The location. Rooms .sevice
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jastin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all about
Stayed 2 nights in Nov 2023
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

dahlia

Liked: Cleanliness, staff & service
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
Stayed 4 nights in May 2024
Verified

8/10 Good

Andra Crisanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Air conditioning isn't very good. I requested a sheet twice and never received it. Hotel is not close to attractions.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Average hotel

I don't know why this hotel has 4 stars, as it is rather old and worn out. There were some stains on the carpet, we found a diaper under the bed and the shower head just broke all of a sudden - but the staff was friendly and quickly fixing these problems. Be aware that you need to shower standing on the bathtub - might not be easy for everyone to hop in. We didn't try to breakfast but it was nice to have a mini fridge and a water boiler in the room. Situated on a quiet side street the hotel is peaceful and well connected with the public transportation and there's a supermarket Rewe across the Frankfurter Allee. All in all: It was too expensive for that average quality, we wouldn't return.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
God beliggenhed god betjening gode værelser jeg kommer der igen
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten fußläufig zu tun und das Preis/Leistungsverhältnis stimmte
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities
Fint værelse og rent Venligt personale
Stayed 3 nights in Dec 2025