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ipartment Berlin Mitte @HOME by Best Western

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Photo gallery for ipartment Berlin Mitte @HOME by Best Western

A hotel room with a bed, a desk, a chair, a television, and a bathroom.
A modern living room with a sofa, a small table, a chair, and a desk area.
A conference room with a long table, multiple chairs, and framed photographs on the wall.
A building facade with a numbered door, a window, and a small garden area with plants.
A row of bicycles parked in front of a building with a door and windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Kitchen

Explore the area

View in a map
Pankstraße 9, Berlin, BE, 13357
  • Place, silent green Kulturquartier
    ‪5 min walk‬
  • Place, Humboldthain Park
    ‪9 min walk‬
  • Place, Berlin Wall Memorial
    ‪6 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪51 min drive‬

Room options

View all photos for Xtra Smart

A modern bedroom with a bed, a desk with a chair, a potted plant, and a window with curtains.

Xtra Smart

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for XtraSmart+

A hotel room with a bed, two chairs, a small table, and two wall-mounted lamps.

XtraSmart+

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart

A modern bedroom with a bed, bedside tables, a chair, and a wardrobe.

Smart

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart+

A modern hotel room with a bed, two armchairs, a small table, and a window with curtains.

Smart+

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury

A modern dining area with a round table, four chairs, and a view of a balcony.

Luxury

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for XtraLuxury

A modern kitchen with grey cabinets, a dining area with a table and chairs, and a large window with curtains.

XtraLuxury

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Berlin

With a stay at ipartment Berlin Mitte @HOME by Best Western, you'll be centrally located in Berlin, a 4-minute drive from Friedrichstrasse and 7 minutes from Brandenburg Gate. .This hotel is 3.1 mi (5 km) from Potsdamer Platz and 3.5 mi (5.6 km) from Alexanderplatz.

What's nearby

  • silent green Kulturquartier - 5 min walk - 0.3 miles
  • Humboldthain Park - 9 min walk - 0.5 miles
  • Gesundbrunnen Shopping Center - 17 min walk - 0.9 miles
  • Berlin Wall Memorial - 6 min drive - 1.2 miles
  • Mauerpark - 6 min drive - 1.5 miles

Getting around

  • Gesundbrunnen Station - 3 min drive
  • Wedding Station - 7 min walk
  • Berlin (BER-Brandenburg) - 52 min drive

Restaurants

  • ‪Dar 4 - ‬4 min walk
  • ‪Coffee Circle Café - ‬4 min walk
  • ‪MARS Küche & Bar - ‬6 min walk
  • ‪Artcafé Aviator - ‬4 min walk
  • ‪Allegro - ‬6 min walk

About this property

ipartment Berlin Mitte @HOME by Best Western

Ipartment Berlin Mitte @HOME by Best Western offers 59 accommodations with espresso makers and safes. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 43-inch Smart televisions come with cable channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Make yourself at home in one of the 59 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include luggage storage and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ipartment GmbH, HRB 63573, 0049221921636200, Gilbachstraße 29a 50672, Köln, DE 262180998

We should mention

This property does not have elevators

Property is also known as

ipartment Berlin Mitte Berlin
ipartment Berlin Mitte Aparthotel
ipartment Berlin Mitte Aparthotel Berlin

ipartment Berlin Mitte @HOME by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.0/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very nice rooms with little balcony, bathroom and kitchen, nicely furnished. Unfortunately the communication about the PIN code on how to access the building and room got ‚blocked‘ by hotel.com and arrived 24 h later. Thankfully the lady still worked… 30 min later she would have been gone.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication

Not Recommended.

Hotels.com was misleading about the location of this property. I booked this as it stated it was in centre, which it was not. If I knew of the exact location, I would not have booked it. This was our first visit to Berlin and I did not expect the apartment to be across the road from a park for the homeless and to openly see drug use taking place. There needs to be more of an honest representation of where this property is located. We received no check in details until I called to request. Check in details are supposed to arrive the day before, which they didn’t. I was then advised they would arrive between 2pm - 3pm on the day of check in, which they didn’t. Thankfully a couple of other guests allowed us into the reception out of the hot sun. I called for check in details, which shouldn’t have happened. Better communication is required. I would not recommend this particular property due to the location.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Worst Check in Experience Ever!!

It is one of those hotels where you go to the room with a code that is sent to you on the day of the trip. In theory it could have been a easy check in experience however on the massage they forget the special first time entrance code. I had to call them since the office is closed you have wait on phone to get routed to Köln head office . Till they could understand the issue and connect me to someone in Berlin who would connect to the lobby computer through a remote desktop software, I had to wait on the phone for 15 minutes which was very annoying. I got my code to enter the room.After the minutes I went downstairs to have something to eat in the area, then I saw that lobby computer which is in a glass box is turned on with full brightness with my name and code on the screen. Apparently the person working for home has no regard for the safety procedures. I immediately called them again then I had to wait to get routed to Köln. Explained the situation but they did not understand the urgency of the issue and tried to connect with their IT support team but since it was late obviously the support team did not answer.I called them multiple times but with not luck to fix the issue. After 40 minutes I would connect to the guy who gave me my code initially and I could get him to connect again and close the windows on the PC. The hotel itself is very simple room with an additional kitchen, equipment here is very simple and do not reflect the high rate of the hotel.Also not very clean
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktiskt kök, rymligt badrum, trevlig liten balkong, bekväm säng. Tyvärr anlände jag under den värsta värmeböljan och mitt rum var fruktansvärt hett i några dagar. Det hade varit bra att kunna låna en fläkt just då.
Stayed 10 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Fin trevlig lägenhet men området var inte så roligt finns knappt inga restauranger i närheten. Däremot är tunnelbanan nära
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Lejlighed er i et ikke interessant område af Berlin, mange hjemløse. Meget udrykning om natten= støj.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer ist toll. Sehr sauber.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Rezension für iPartment

Leider war mein Aufenthalt im iPartment enttäuschend. Das Zimmer roch stark nach Schimmel, was den Aufenthalt äußerst unangenehm machte und meiner Meinung nach nicht tragbar ist – besonders in dieser Preiskategorie. Was die Situation noch verschlechtert hat, war der unzureichende Kundenservice seitens iPartment. Auf meine Beschwerden wurde nur zögerlich oder gar nicht reagiert, und ich hatte nicht das Gefühl, dass mein Anliegen ernst genommen wurde. Ohne die Hilfe des Supports von Hotels.com wäre ich auf den Kosten sitzen geblieben. Schade – das Konzept der Unterkunft ist grundsätzlich vielversprechend, aber wenn grundlegende Dinge wie Sauberkeit und Kundenservice nicht stimmen, kann ich keinen erneuten Aufenthalt empfehlen.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Apartment war gut, jedoch das Bett und das Kissen waren extremst ungemütlich. Viel zu weich und wacklig. Nichts für Menschen mit Rückenschmerzen 😄
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Appartement ist sehr modern und mit allen erforderlichen Utensilien ausgestattet. Man fühlt sich sofort sehr wohl.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Sehr laut
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
sehr zentral und doch absolut ruhig, moderne Ausstattung, tolle Bettenqualität, voll ausgestattete Küche, Smart TV, Bus & S-Bahn & U - Bahn zirka 3 Gehminuten entfernt
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, communication

Fin lejlighed med balkon

Fin nyere lejlighed med mindre møbleret balkon, der i sommermånederne må være et kæmpe plus. Indtjekning med tilsendte adgangskoder fungerede perfekt, modtog dem både på sms og mail. Efter første adgang med koderne, så får man et adgangskort der benyttes i stedet. Dette ligger sammen med en fin lille velkomstgave klar på spisebordet. God seng/madras, dejlig bruser og veludstyret køkken. Og nu til de mindre gode ting: Jeg rejste solo, men synes det er kritisabelt at der i lejligheden i alt kun fandtes en ret tynd hovedpude, altså slet ingen andre hovedpuder eller pyntepuder! Jeg sov derfor dårligt, da jeg måtte benytte min store vinterjakke som underlag til hovedpuden! Området var nok specielt her om vinteren uinspirerende og tildels en smule utrygt - Nok specielt pga. nytårskrudtet! Dog vil jeg anbefale de to ret lækre caféer, Krûmels Café/Bar og Coffee Circle Café, der ligger på vejen hen til S-U Wedding.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Oct 2023