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Starhotels Cristallo Palace

4.0 star property

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Photo gallery for Starhotels Cristallo Palace

Exterior
Breakfast, lunch and dinner served
Bar (on property)
Single Room | Premium bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $127
$109 nightly
$127 total
Total with taxes and fees
Jul 3 - Jul 4

Explore the area

View in a map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Place, Centro Congressi Giovanni XXIII
    ‪5 min drive‬
  • Place, Via XX Settembre
    ‪6 min drive‬
  • Place, Largo Porta Nuova
    ‪6 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪6 min drive‬

Room options

View all photos for Classic Single Room

Bathroom | Shower, hair dryer, slippers, bidet

Classic Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Family Room

Tasting room

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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  • Pet friendly
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  • Air conditioning
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4.2 out of 5, Very Good, 972 reviews
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The price is $119
Jun 21 - Jun 22
Total with taxes and fees
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About the neighborhood

Bergamo

With a stay at Starhotels Cristallo Palace in Bergamo (Malpensata), you'll be within a 15-minute drive of Piazza Vecchia and Leolandia. .This family-friendly hotel is 0.8 mi (1.3 km) from Humanitas Gavazzeni Hospital and 1.1 mi (1.8 km) from Centro Congressi Giovanni XXIII.

What's nearby

  • Centro Congressi Giovanni XXIII - 5 min drive - 0.9 miles
  • Via XX Settembre - 6 min drive - 1.3 miles
  • Piazza Pontida - 6 min drive - 1.3 miles
  • Largo Porta Nuova - 6 min drive - 1.3 miles
  • Bergamo Fair Trade Center - 10 min drive - 2.4 miles

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pasta e Basta - ‬7 min walk
  • ‪King Istambul - ‬18 min walk
  • ‪Circolino Basso - ‬7 min walk
  • ‪Roadhouse Restaurant - ‬2 min walk

About this property

Starhotels Cristallo Palace

Starhotels Cristallo Palace offers 90 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, slippers, bidets, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 90 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a reception hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Antica Perosa, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Antica Perosa - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A1FEWEEBSZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace

Starhotels Cristallo Palace

Starhotels Cristallo Palace Bergamo

Starhotels Cristallo Palace Hotel

Starhotels Cristallo Palace Hotel Bergamo

Starhotels Cristallo Bergamo

Starhotels Cristallo Palace Hotel

Starhotels Cristallo Palace Bergamo

Starhotels Cristallo Palace Hotel Bergamo

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 698 reviews
Rating 8 - Good. 323 out of 698 reviews
Rating 6 - Okay. 86 out of 698 reviews
Rating 4 - Poor. 23 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, a great breakfast and a pillow menu.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Vito

Liked: Cleanliness
Disliked: Property conditions & facilities
Quite dated hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Clean, Quiet, Excellent service and price. No more than 30 minute walk to most areas in Bergamo.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Salla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near airport
Stayed 1 night in Jul 2025
Verified

8/10 Good

Harish

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lesley

Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and tidy room
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024
Verified

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Oded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Guruprasad

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Adina

Perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Harpriet

Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

HYUKIL

Liked: Cleanliness, staff & service
everything`s ok
Stayed 1 night in Jun 2025
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.
Stayed 1 night in Apr 2024