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Hotel Cappello D'Oro, BW Signature Collection

Property class: 4

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Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

A dining area with a fireplace, a table set with breakfast, and various decorative items on the walls.
Creator video - submitted by Norwegian Traveller
A hotel lobby with a grand piano, a reception desk, and potted plants.
An outdoor patio area with wicker furniture, a pool, and a building in the background.
A bar area with a stone wall, multiple shelves of bottles, and three bar stools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$121 nightly
The current price is $141 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121
  • Place, Largo Porta Nuova
    ‪1 min walk‬
  • Place, Via XX Settembre
    ‪3 min walk‬
  • Place, Centro Congressi Giovanni XXIII
    ‪5 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a mirror, a desk, and a chair.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a TV mounted on the wall, a small table with a chair, and a desk with a chair.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a large bed, a headboard, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(5 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, and a small kitchenette area.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a mirror, a desk, and a chair.

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

A modern hotel room with a large bed, a bedside table, a wardrobe, and a hanging closet.

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Bergamo

A stay at Hotel Cappello D'Oro, BW Signature Collection places you in the heart of Bergamo, steps from Largo Porta Nuova and Piazza Matteotti. .This family-friendly hotel is 0.1 mi (0.2 km) from La Chiesa di S. S. Alessandro e Vincenzo and 0.1 mi (0.2 km) from Chiesa di San Bartolomeo.

What's nearby

  • Piazza Matteotti - 1 min walk - 0.0 miles
  • Largo Porta Nuova - 1 min walk - 0.1 miles
  • Via XX Settembre - 3 min walk - 0.2 miles
  • Centro Congressi Giovanni XXIII - 5 min walk - 0.3 miles
  • Piazza Pontida - 6 min walk - 0.4 miles

Getting around

  • Bergamo Station - 7 min walk
  • Bergamo Orio al Serio Airport (BGY) - 13 min drive

Restaurants

  • ‪Balzer - ‬3 min walk
  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪Barrier - ‬3 min walk
  • ‪Caffè del Colleoni - ‬3 min walk
  • ‪Taverna Valtellinese - ‬2 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Hotel Cappello D'Oro, BW Signature Collection offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Bistrot Del Moro, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bergamo? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bistrot Del Moro - Onsite bistro. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Crib (surcharge)
  • High chair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Renovations and closures

The following facilities or services will be unavailable from October 28 2026 to April 30 2027 (dates subject to change):
  • Fitness facilities
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15 per stay

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 885 reviews
Rating 8 - Good. 324 out of 885 reviews
Rating 6 - Okay. 60 out of 885 reviews
Rating 4 - Poor. 21 out of 885 reviews
Rating 2 - Terrible. 8 out of 885 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, at a great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located to explore Bergamo. The accommodation was clean, spacious and comfortable. The views were amazing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. We only stayed one night but it was fantastic and got a great night's rest after a day of travelling. Also managed to visit the historical city area for dinner, which is wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning is very good. And the Hotel is in area very accessible for a train station and old city
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok room, a bit dated. Good location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the train station and to the funicular that connects lower town to upper town. The room was clean and nice (the wallpaper has seen better times). The breakfast was great and staff nice and useful. There is also a bus (#1) that goes to the airport and stops close to the hotel entrance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front of house. The Argentinian lady was very friendly and went out her way to show me where the parking was. Lovely terrace and the restaurant including service and food was exceptional. I would not hesitate to stay here again. Thank you for a lovely time and experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, great service, great breakfast and super location!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location friendly staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff we great , breakfast very good and location first class
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious room and very clean, hotel located very close to train&bus station. Great breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

2nd stay at this hotel. Excellent staff, comfy room and ideal position. Recommended
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly and easy from/to airport.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Good location just steps from the train station, en route to the high city (whether you plan to get there by foot or funicular). Friendly multilingual staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well situated for public transport and walking to various destinations. Close to Bars and Restaurants also.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great hotel. Very friendly and helpful staff. Great room, great location, on main bus route and close to the station.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent location and service the whole staff
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the choice ever on everything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Nice hotel with good location near the city center
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept and perfectly located hotel

Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Stayed 1 night in Jul 2024