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Mercure Benidorm

Property class: 4

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Photo gallery for Mercure Benidorm

An outdoor dining area with wicker furniture, a pool, and umbrellas.
A beach with palm trees and colorful beach huts.
A bakery display with various baked goods and a coffee machine.
An outdoor bar area with a tiled counter, wicker chairs, and a large umbrella.
A poolside area with lounge chairs, a table with a drink, and a view of the pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
The current price is $160
$146 nightly
$160 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Place, Poniente Beach
    ‪6 min walk‬
  • Place, Parc d'Elx
    ‪6 min walk‬
  • Place, Llevant Beach
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪48 min drive‬

Room options

View all photos for Privilege, Double Room, 1 King Bed, Terrace

A hotel room with a bed, a bedside table with a lamp, a vanity with a mirror, a towel rack, and a window with curtains.

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a bed, a desk, a chair, a small trash bin, and a balcony with a pool.

Deluxe Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

A modern interior with a sofa, dining table, chairs, a wicker chair, and a staircase.

Duplex, 1 King Bed, Terrace

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

A sunlit outdoor seating area with a wooden table and chairs, a small round table, and a view of the street and greenery.

Standard Room, 1 Queen Bed, Terrace (XL)

8.8 out of 10
Excellent
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace, Sea View

A bathroom with a freestanding bathtub, a showerhead, and a window with a view of buildings.

Suite, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, and a balcony with outdoor furniture.

Privilege, Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

A bathroom with a marble sink, a mirror, a towel rack, and a shower area.

Standard Room, Terrace

8.8 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Benidorm

When you stay at Mercure Benidorm in Benidorm, you'll be near the beach, within a 15-minute walk of Llevant Beach and Poniente Beach. .This hotel is 2.7 mi (4.3 km) from Benidorm Palace and 2.9 mi (4.7 km) from Cala de Finestrat.

What's nearby

  • Poniente Beach - 6 min walk - 0.4 miles
  • Parc d'Elx - 6 min walk - 0.4 miles
  • Benidorm City Hall - 11 min walk - 0.6 miles
  • Llevant Beach - 12 min walk - 0.7 miles
  • Balcony of the Mediterranean - 14 min walk - 0.8 miles

Getting around

  • Benidorm Tram Station - 14 min walk
  • La Vila Joiosa Tram Station - 27 min drive
  • Alicante Intl. Airport (ALC) - 45 min drive

Restaurants

  • ‪Saltoki Experience - ‬6 min walk
  • ‪Las Olas De Poniente - ‬6 min walk
  • ‪Mario STAMCAFE - ‬2 min walk
  • ‪Hotel Camposol - ‬6 min walk
  • ‪Cafetería Rosaleda - ‬6 min walk

About this property

Mercure Benidorm

Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Malaspina, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 358 reviews
Rating 8 - Good. 82 out of 358 reviews
Rating 6 - Okay. 21 out of 358 reviews
Rating 4 - Poor. 5 out of 358 reviews
Rating 2 - Terrible. 3 out of 358 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, friendly staff plus the hotel is in a good location. First time we have used this hotel, but we were very happy with the hotel.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice room with good terrace, close to the beach. Staff were great and really friendly and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the property and the location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my 3rd or 4th time now at the Mercure in Benidorm. It is great, friendly staff, comfortable rooms, great pool and pool area.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff, always happy to help. Very good buffet breakfast with something for everyone. Only point would be the bathroom needs a redecoration as a bit tired.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming on arrival and courteous throughout our stay. Our room, which had a terrace and overlooked the pool, was clean, the bed was comfortable
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and knowledgeable. Breakfast was very tasty every day. Room was very clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location, room quite basic but clean,breakfast plentiful, good value hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chilled out luxury. This is our third stay here. All of the staff are friendly and helpful. Good food. I will return!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely pool area. Staff excellent they really are the best selling point of the hotel very professional and friendly. Finally food quality better than some 5 star hotels I have stayed in.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. Really clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 14 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days in April, Hotel is perfect for a quiet holiday just south of the old town in Benidorm. The hotel grounds are perfect and you could be anywhere in the world when laid by the pool. Breakfast included was great with plenty of choice. Only 5 minutes from the beach and the old town.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff were friendly hotel If you want to relax and unwind this is definitely the place to stay
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

My go-to hotel when staying in Benidorm. I had made a mistake with making a reservation, but they were very helpful in finding a solution. Great pool with ‘towel-police’. Rooms comfortable, new, and a very breezy/Caribbean style. Staff friendly from reception to waiting staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, fantastic shower. Staff helpful and comfortable air conditioning.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very tentative and helpful, which made you feel very welcome. Breakfast was massive with plenty of things to choose. Rooms were decent, with everything you needed but nothing fancy
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. The hotel was clean and had all the amenities we required. The breakfast included was a large selection, there was plenty to choose from. The outdoor pool area was kept tidy. We couldn’t fault the hotel and would recommend it!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Noisy outside our room from construction works on a nearby street. Staff ok breakfast lovely.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

A great Hotel where the staff were all excellent
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A little oasis away from the chaos of Benidorm
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members at the hotel are so helpful and always greet you with a smile. They made our stay very comfortable throughout the duration we were there. Hotel itself is very well maintained and nicely kept. Breakfast menu is wonderful. Very quite hotel and we had a nice relaxing holiday. Thank you. 😊
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely, the staff were very king and thoughtful, I messaged ahead of our arrival as it was my partners birthday and they organised the room with a nice card and prepaid beverages for our arrival. Breakfast was nice not much variety but for a small hotel it’s understandable. Very happy with our stay, thank you so much.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was lovely as were the staff...the room was cleaned daily and although spotless I expected it to be more modern. I stayed in the privilege room and the shower although clean was a bit grubby and had a damp smell which lingered in the room.
Stayed 4 nights in May 2026