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Shilo Inn Suites Hotel - Bend

2.5 star property

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Lobby sitting area
Restaurant
Indoor pool, seasonal outdoor pool, sun loungers
Front of property - evening/night
Plasma TV

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$111
$99 nightly
$111 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Central Bend
    ‪2 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
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Jan 21 - Jan 22
Total with taxes and fees
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About the neighborhood

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be within a 5-minute drive of Old Mill District and Bend River Promenade. .This hotel is 13 mi (20.9 km) from Deschutes County Fairgrounds Expo Center and 0.3 mi (0.5 km) from Deschutes River.

What's nearby

  • Bend River Promenade - 1 min walk - 0.1 miles
  • Deschutes River - 2 min walk - 0.1 miles
  • Sun Mountain Fun Center - 5 min walk - 0.3 miles
  • Central Bend - 2 min drive - 1.1 miles
  • Blockbuster - 2 min drive - 1.1 miles

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Quickway Market Espresso - ‬15 min walk
  • ‪Jimmy John's - ‬16 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Rigoberto's Taco Shop - ‬2 min drive

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and a fitness center
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 166 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 234 out of 1000 reviews
Rating 2 - Terrible. 244 out of 1000 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Josh

Stayed 3 nights in Oct 2025

10/10 Excellent

Jolee

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was amazing except for the hot water issue, but they let me check out late so that was badass! I grew up in Bend, 37 years, im so thankful the shilo is still what it is! Crystal the front desk girl was hella friendly and i could tell she felt bad about the hot water thing.
Stayed 2 nights in Sep 2025

4/10 Poor

Miles

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs alot of updates. There was a trail of ants next to the hot tub.
Stayed 1 night in Sep 2025

4/10 Poor

Joyce

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

falicity

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lane, Tahoe Vista

Stayed 1 night in Sep 2025

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I was given an up grade to a room along the river. There is plenty of property to walk around and finish my four miles for today. Office staff was very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Gregg

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was spacious. The wash station was separate from the toilet/tub/shower area. We tried to contact the front desk from 7:00 p.m. to 7:30 p.m. No one was answering the phone so I used my cell phone to call. They answered. They were friendly. I asked that the laundry outside of our entry door be picked up. It had been there since we started to move our things into the room. I am handicapped. I have been recovering from surgery since November of 2024. We had to use a small flight of stairs from the small parking lot to get into our room [which was difficult to find at first]. We requested something else; I forget what. The laundry was still outside at midnight. We never had our other request fulfilled. When we checked out, we let the staff, who were friendly, know of our concerns. Bend is a nice location with many options to stay at. We suggest you avoid this Shilo and choose another hotel. We won't be using this Shilo again!
Stayed 1 night in Sep 2025

6/10 Okay

milissa

Traveled with group
We arrived in town about 8 PM and there was no front desk person. One gal had been working in the office since early morning because other people didn’t show up to work. And there seemed to have been some drama going on with some guests.
Stayed 3 nights in Jul 2025

4/10 Poor

Bonnie

Traveled with partner
Disliked: Cleanliness
The rug in the room was filthy. The bathroom sink took a long, long time to drain. The faucet in the bathroom sink was very difficult to turn on you had to pull very hard to get decent stream of wate10. Had to let the shower water run for about 10 min. before it got hot. We had reservations for 2 nights but didn’t stay the second night, found a different hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with partner
You could tell they were under staffed. The young woman who was working was fantastic, but you could tell she was overwhelmed. They were no cups in the room, and when they were brought to us, I was suprised to see that she was the one bringing them to us. I would definitely stay again, but with keeping this in mind.
Stayed 1 night in Sep 2025

4/10 Poor

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk seemed out of sorts- possibly under the influence. Rooms were dirty, linens dirty. Multiple people checked out upon seeing the space. The pictures did not show the depth of the dilapidated facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

michelle

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff said she did an upgrade; I would have hated to see what the original room would have looked like. Not one coffee cup in the room. I did arrive early, quite the attitude. Hotel had hardly any guests. Good thing I got the so called upgrade, they were still cleaning rooms after 5pm.
Stayed 1 night in Sep 2025

2/10 Terrible

Lomita

Disliked: Property conditions & facilities
I was excited about the oversized jetted tub as I'm 32 weeks pregnant, and the Indian restaurant. Unfortunately had to check out early due to my neighbor being concerned for my health since I'm pregnant her room had a gas leak. Mind you I was never made aware of this, now I know why I couldn't use the fireplace. T
Stayed 3 nights in Sep 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, amenities
The check in was great. She upgraded our room. Probably because of it being a slow night. But still great.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenden

Stayed 2 nights in Sep 2025

8/10 Good

Lori

Traveled with family
Comfortable bed, old faucets were difficult to use. Easy access, friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service
Tv didn't work most of the day. Steam room unavailable. Staff was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawna

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Yuck

The guy at the front desk was slow & not very personable. Got to room, bed was made, but room was not cleaned (garbage full, stuff on counters, open shampoo in shower, only one towel). Tried to call front desk to complain & phone didn’t work. Bed was comfy.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the well kept natural surroundings. The buildings could use an update, but were clean. No full sized bath towels were provided, which i didn't think made sense because there is a pool.
Stayed 1 night in Sep 2025

8/10 Good

Lane, Tahoe Vista

Liked: Cleanliness, staff & service
Not a bad place for the price!
Stayed 1 night in Sep 2025