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Shilo Inn Suites Hotel - Bend

2.5 star property

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Lobby sitting area
Plasma TV
Restaurant
Front of property - evening/night
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning
$111
$99 nightly
$111 total
Total with taxes and fees
Jan 1 - Jan 2, 2026

Explore the area

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3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Sun Mountain Fun Center
    ‪5 min walk‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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Dec 14 - Dec 15
Total with taxes and fees
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About the neighborhood

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be within a 5-minute drive of Old Mill District and Bend River Promenade. .This hotel is 0.3 mi (0.5 km) from Deschutes River and 0.4 mi (0.7 km) from Sun Mountain Fun Center.

What's nearby

  • Bend River Promenade - 1 min walk - 0.1 miles
  • Deschutes River - 2 min walk - 0.1 miles
  • Sun Mountain Fun Center - 5 min walk - 0.3 miles
  • Central Bend - 2 min drive - 1.1 miles
  • Blockbuster - 2 min drive - 1.1 miles

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Quickway Market Espresso - ‬15 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and a fitness center
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 162 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 235 out of 1001 reviews
Rating 2 - Terrible. 246 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenden

Stayed 2 nights in Sep 2025

8/10 Good

Lori

Traveled with family
Comfortable bed, old faucets were difficult to use. Easy access, friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service
Tv didn't work most of the day. Steam room unavailable. Staff was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawna

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Yuck

The guy at the front desk was slow & not very personable. Got to room, bed was made, but room was not cleaned (garbage full, stuff on counters, open shampoo in shower, only one towel). Tried to call front desk to complain & phone didn’t work. Bed was comfy.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the well kept natural surroundings. The buildings could use an update, but were clean. No full sized bath towels were provided, which i didn't think made sense because there is a pool.
Stayed 1 night in Sep 2025

8/10 Good

Lane, Tahoe Vista

Liked: Cleanliness, staff & service
Not a bad place for the price!
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Shilo Inns frequently in the past when I was traveling throughout the Northwest for business or personal travel. I have appreciated the value and convenience of most visits, however, this occasion was very disappointing. It seems Shilo Inns are barely hanging on, having cut many amenities that were familiar in the past, such as breakfast, open swimming pools, clean and comfortable rooms. On this visit I learned Shilo does not provide daily breakfasts any longer. Also, the toilet in my room was malfunctioning, the flush valve running every few seconds the entire stay. In addition, when I checked in there was no remote for the television in the room, luckily the front-desk clerk brought one over, and when that one did not work, she was able to go to another room and find one that did work. At least the customer service was appreciated. And probably the worst element of my one-night stay was, when I crawled into bed Saturday night after a fun evening partying at a wedding, I felt something peculiar rub against my leg. I was wearing shorts, and when I pulled back the covers I discovered a used, crumpled up bandaid between the sheets. The bandaid was not mine. I disposed of the item and debated alerting management that perhaps the sheets had NOT been changed prior to my reservation, but as it was nearly midnight I did not have the energy to deal with this situation at that time. Suffice it to say, due to these issues I will likely not stay at Shilo Inn again.
Stayed 1 night in Sep 2025

4/10 Poor

Yuridia

Stayed 1 night in Sep 2025

2/10 Terrible

Trusley

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again!

One of my girlfriends and I stayed for a night after an event in Redmond, drove 20min and when we arrived, older gentleman at front desk was very friendly but when we walked in the room, the comforter was pulled back as if someone got out of bed and there was no housekeeping. The carpet was dirty/stained and disgusting as heck. The bed was comfortable but because we weren't sure if the bedding was clean (likely not considering the comforter), it was just a gross experience. The patio door was unlocked so someone could have broken in and harmed someone. I didnt say anything becauae we arrived at 1:00am after an extremely long day but definitely would never stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 1 night in Sep 2025

4/10 Poor

Audry

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The spa style bath tub which was the markup amenity for the room, did not work at all. So I paid extra for something that did not work. Check your spa tub immediately when you go into the room. Don’t test it right as you’re about to take a bath…
Stayed 1 night in Sep 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main counter lady was AWESOME!

The lady at the front counter was awesome! Ended up talking for a bit before i got to my room! Made me feel super welcome and my dogs absolutely loved her!
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room

Loved the hot tub room on the river, great little back porch for morning coffee and geese watching. Will be back
Stayed 3 nights in Aug 2025

2/10 Terrible

Chloe

Disliked: Cleanliness, property conditions & facilities
None of the rooms were clean and ready to check in time. While I was checking in in the lobby, multiple people came in that said when they were given their room key and went inside, they were still dirty with other peoples belongings in there. I asked the staff to show me a couple of rooms before I checked in because of this, and when we entered the rooms, one had construction equipment in it, one had severely bubbled up carpet with stains everywhere, one the white sheets and pillows weren’t even white they were brown or gray stained. I went back to the lobby and canceled my reservation so I could go somewhere else and while I was in the lobby, another customer came in because they found bugs in their couch. This property is very poorly taken care of, and I do not suggest staying here, especially if you have a family.
Stayed 2 nights in Aug 2025

4/10 Poor

Sara

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good location good price good food nearby, I would go again
Stayed 1 night in Aug 2025

4/10 Poor

Suzanne

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, however the property is old and falling apart. We had stains on our walls and floor. Holes in walls. Ran out of toilet paper day 1, no back up rolls. Towels were old and stained. Just not what it used to be.
Stayed 3 nights in Aug 2025

4/10 Poor

Ana

Stayed 4 nights in Aug 2025

2/10 Terrible

Madison

Stayed 1 night in Aug 2025

2/10 Terrible

Debbie, Richland

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless person at rear of property. We were told they world encourage him to move on.....
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So many stains on the carpet gives a not clean feel once you walked in. The little spider and other dead nats on the bathroom counters also gave a when did they clean this room last feel.
Stayed 1 night in Aug 2025

2/10 Terrible

Shannen

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room looked like it had puke stains all over the carpet and like it freshly happened. Every thing in our room was outdated and not cleaned properly
Vomit stains
Vomit stains on another part of the carpet
Stayed 1 night in Aug 2025

6/10 Okay

Lucas

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms, facilities, etc. need some serious TLC. The celing in our room was water damaged and the plaster was cracked and peeling right above the door to the room. On the other hand the staff were friendly and helpful, but not overly friendly, and the new hotel restaurant (an indian restaurant) was really excellent and very reasonably priced for their dinner buffet. This place would be really incredible if they could get everything repaired.
Stayed 1 night in Aug 2025