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Mercure Belo Horizonte Vila Da Serra Hotel

Property class: 3.5

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Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

A modern hotel room with a large bed, a sofa, a small table, and a desk. There is a bathroom with a bathtub and a shower visible through a glass partition.
A restaurant with high ceilings, hanging plants, and a variety of seating arrangements.
A modern lobby with a reception desk, seating area, and a wooden floor.
A modern building with a curved facade, large windows, and a sign that reads 'Mercury'.
A multi-level atrium with open-plan seating areas, a central lounge, and a visible staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $95
$92 nightly
$95 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Place, BH Shopping
    ‪3 min walk‬
  • Place, Alta Vila Tower
    ‪20 min walk‬
  • Place, Afonso Pena Avenue
    ‪11 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a wall-mounted light, and a decorative panel.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Double Bed

A modern hotel room with a large bed, a desk, a chair, and a small ottoman.

Luxury Suite, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, a bedside table with a lamp, a phone, and a window with sheer curtains.

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a flat-screen TV mounted on the wall, and a large window with sheer curtains.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a wooden accent wall, and two wall-mounted light fixtures.

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a seating area, a bathroom, and a kitchenette.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bedroom with a bed, bedside table, air conditioning unit, and a TV.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a sofa, a chair, a small table, and a bed with a headboard.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Nova Lima

With a stay at Mercure Belo Horizonte Vila Da Serra Hotel in Nova Lima (Vila da Serra), you'll be within a 5-minute drive of BH Shopping and Biocor Instituto. .This hotel is 0.9 mi (1.5 km) from Alta Vila Tower and 4 mi (6.4 km) from Juscelino Kubitschek Municipal Park.

What's nearby

  • BH Shopping - 3 min walk - 0.2 miles
  • Alta Vila Tower - 20 min walk - 1.1 miles
  • Afonso Pena Avenue - 11 min drive - 3.9 miles
  • Expo Minas Convention Center - 15 min drive - 10.0 miles
  • Mineirão Stadium - 28 min drive - 16.0 miles

Getting around

  • Calafate Station - 11 min drive
  • General Carneiro Station - 22 min drive
  • Belo Horizonte (PLU) - 36 min drive

Restaurants

  • ‪Madero - ‬3 min drive
  • ‪Tradição Grill & Beer - ‬4 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Pobre Juan - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and safes. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at Monte Belo, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nova Lima? This hotel has 1442 square feet (134 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Monte Belo - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Covered self parking on site (BRL 37.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 51 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 51 for adults and BRL 51 for children
  • Covered self parking fee: BRL 37.08 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 210 out of 457 reviews
Rating 8 - Good. 138 out of 457 reviews
Rating 6 - Okay. 75 out of 457 reviews
Rating 4 - Poor. 24 out of 457 reviews
Rating 2 - Terrible. 10 out of 457 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Good location and good hotel. Bathroom needs remodeling
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Warm Thank to the Hotel Employees!

All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient. A big thank to them! The hotel is well-located, clean and relatively well-equipped.
Stayed 9 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but while the expedia reservation mentioned "free valet parking" it actually had paid self parking
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

U
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Needs to be updated pretty old
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Bathroom shower is terribly small and np pressure on the shower. They card keys never ever work. Very annoying
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, instalações e equipe boa.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, fácil acesso. Quarto limpo e espaçoso.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedei para o XTERRA Nova Lima, perto da largada, quarto muito confortável e bom hotel. Recomendo
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bom mas banheiro pequeno
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infelizmente a piscina nao estava funcionando.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelas fotos o quarto parecia maior. O banheiro é pequeno. O ar condicionado não é o melhor, não gela tanto. O café da manhã é gostoso mas com poucas opções
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Eu amei a estadia, achei o hotel incrível. Só não entendi sobre o estacionamento. Quando fiz a reserva estava no anúncio que o estacionamento estava disponível . Chegamos lá achamos que tudo ok sobre colocar o carro lá. Na saída cobraram estacionamento de nós e não haviam dito nada sobre isso quando entregamos o carro. Tirando isso, gostei da estadia, o café da manhã é ótimo e hotel é lindo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Eu amei a estadia, achei o hotel incrível. Só não entendi sobre o estacionamento. Quando fiz a reserva estava no anúncio que o estacionamento estava disponível . Chegamos lá achamos que tudo ok sobre colocar o carro lá. Na saída cobraram estacionamento de nós e não haviam dito nada sobre isso quando entregamos o carro. Tirando isso, gostei da estadia, o café da manhã é ótimo e hotel é lindo
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização limpeza e atendimento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, perto de supermercado, farmácias. Quarto, banheiro, roupa de cama limpos, staff prestativo e atencioso, ótimo café da manhã. Voltaria com certeza
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Quando fiz a reserva constava “estacionamento com manobrista grátis” e “estacionamento coberto incluído”, porém o Mercure me cobrou R$111,24 de estacionamento. Isto é Propaganda enganosa. Fiz a reclamação na recepção no momento de checkout e não me deram razão. Estou indignado, pois este foi um dos principais motivos para escolha da reserva. Além disso, o controle da TV quando acionado o botão do volume, mudava o canal, o ar condicionado estava barulhento e sem funcionamento do controle remoto. Em uma das noites, quando cheguei ao hotel, fiquei cerca de 15 minutos esperando o responsável pela cancela que não estava no seu posto. Tal fato pode ser observado pela câmeras. Gostaria de saber se posso reaver os R$111,24 contados do estacionamento
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gerente do café da manhã é extremamente gentil!!! Merece uma menção honrosa. Senti falta de um suco de laranja natural, pois o integral é intragável. A sauna estava em reforma o que só descobrimos na hora do check in. Excelente localização!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Boa hospedagem, sendo interessante para que tiver programação no Vila da Serra.
Stayed 2 nights in May 2026