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Crystal Family Comfort Collection

5.0 star property

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Photo gallery for Crystal Family Comfort Collection

Indoor pool, 3 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Creator video - submitted by Mama de More
Public bath
Public bath
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Belek-Bogazkent Mevkii, Serik, Antalya
  • Place, Gloria Golf Club
    ‪7 min drive‬
  • Place, Belek Beach Park
    ‪10 min drive‬
  • Place, Montgomerie Golf Course
    ‪11 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Premium bedding, free minibar, in-room safe, desk

Family Room, 2 Bedrooms

  • 430 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Garden view

View all photos for Standard Room, Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Standard Room, Partial Sea View

  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Partial sea view

View all photos for Standard Room with Bunk Bed

Premium bedding, free minibar, in-room safe, desk

Standard Room with Bunk Bed

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room with Bunk Bed

Family Room with Bunk Bed | Premium bedding, free minibar, in-room safe, desk

Family Room with Bunk Bed

  • 430 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed
  • Garden view

View all photos for Family Room, Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Family Room, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Partial sea view

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Sea view

Family Room with Partial Sea View

  • Sleeps 4

Quadruple Room

  • Sleeps 2

Two-Bedroom Family Room

  • Sleeps 4

Standard Room With Partial Sea View

  • Sleeps 3

Family Room With Bunk Bed

  • Sleeps 3

Standard Room

  • Sleeps 3

Junior Suite

  • Sleeps 3

Standard Room With Bunk Bed

  • Sleeps 2

Family Room (2 Adults + 2 Children)

  • Sleeps 4

Similar properties

View from room
Crystal Waterworld Aqua Collection
  • On private beach
  • Pool
  • All inclusive
  • Spa
3.8 out of 5, Good, 210 reviews
Crystal Waterworld Aqua Collection

About the neighborhood

Serik

With a stay at Crystal Family Comfort Collection in Serik (Bogazkent), you'll be within a 15-minute drive of Asklepion Spa & Thalasso and Belek Beach Park. .This all-inclusive property is 21.5 mi (34.5 km) from Aquapark and 4.2 mi (6.7 km) from Gloria Golf Club.

What's nearby

  • Gloria Golf Club - 7 min drive - 3.3 miles
  • Belek Beach Park - 10 min drive - 4.9 miles
  • Montgomerie Golf Course - 11 min drive - 5.6 miles
  • Troy Aqua and Dolphinarium - 11 min drive - 4.2 miles
  • Belek Mosque - 12 min drive - 6.8 miles

Getting around

  • Antalya Intl. Airport (AYT) - 50 min drive

Restaurants

  • ‪Siam Elegance Hotels & Spa Belek - ‬2 min walk
  • ‪Dobeden Hotel Sport Bar - ‬5 min walk
  • ‪De luxe lobby bar - ‬4 min walk
  • ‪Siam Elegance Beach Bar - ‬4 min walk
  • ‪İnci Cafe - ‬6 min walk

About this property

Crystal Family Comfort Collection

Luxury property on the beach, with 3 outdoor pools
Crystal Family Comfort Collection offers 372 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, detox wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
Make yourself at home in one of the 372 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Lalezar Restaurant, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Serik? This property has 5358 square feet (498 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Lalezar Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Caretta Snack Restaurant - This restaurant serves lunch and light fare. A children's menu is available. Happy hour is offered.
Mexico Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Venezia Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Istanbul Restaurant - This restaurant specializes in Turkish cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Caretta Snack Restaurant
  • Istanbul Restaurant
  • Lalezar Restaurant
  • Mexico Restaurant
  • Venezia Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,358 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 22 and March 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 10205

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crystal Family All Inclusive
Crystal Family All Inclusive Serik
Crystal Family Resort
Crystal Family Resort All Inclusive
Crystal Family Resort All Inclusive Serik
Crystal Family Resort Belek
Crystal Family Belek
Crystal Family
Crystal Family All Inclusive Belek
Crystal Family Resort Spa
Crystal Family Resort All Inclusive Belek
Crystal Family Resort Spa All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort & Spa – All Inclusive Serik

Crystal Family Comfort Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 70 reviews
Rating 8 - Good. 24 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Denitsa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel with 2 children and loved the easy access to the beach and water slides. The entertainment team was superb and we never got bored (even though it rained for 2 whole days). The check-in/out and dining was 5-star too. The only thing we didn’t like was the on-site photography studio taking pictures of the kids without our consent and then displaying them in the shop. But when asked to remove and delete the photos they did.
Stayed 7 nights in Oct 2025

10/10 Excellent

Farideh

Liked: Staff & service, property conditions & facilities
Staff were friendly, professional, polite and treated us with kindness. Food freshness, variety
Stayed 5 nights in Sep 2025

10/10 Excellent

Basam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, the service was very nice and fast, the place is very clean, the resort have may activities I recommend the place for any one.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jill

Stayed 1 night in Jun 2023

10/10 Excellent

Luke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way it was kid focused made it the best family vacation to-date. The Entertainment Crew were amazing, and relentlessly worked to include the guests every day, but let us just bake under the sun lazily if we wanted to. The spa center was high quality. I've been to at least 20 Turkish hamams, and this is by far the cleanest, most aesthetically charming bath house I've been to. For a massage, ask for Dehwi, simply the best.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time ! It has all you need for everyone
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Very friendly place, delicious food choices - unlimited food and drinks- really, clean well maintained, very comply and high quality premises, blue flag beach, nice people .. Diverse Visitors but all nice... Highly recommended for family oriented people...many choices for attractions such as parasailing, jet ski , banana boat....

2/10 Terrible

Gavin, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the holiday we expected. A Very Average Hotel!

When I read reviews it´s normally the person is upset or is probably a contact from the hotel chain making it look good . I´m the upset one but am writing with a level head now we are home. I booked this holiday to Turkey ( the 3 of us have been 10+ times ) under the impression from the website and some write ups that it was going to be great for our family, especially our 5 yr Old daughter.How wrong I was! It´s impossible to go into every detail but if I was to say the 5 Star rating is "high" is a massive understatement! Our Initial room was on the 5th floor and had a view of the pools & ocean.However the idea of the nice view is killed by the apartments that look directly into the room and that at 8.30 pm the Entertainment starts and the noise from it was so loud it felt like we were part of the show subsequently we couldn´t get any sleep and moved to the front of the hotel . Where at 5.45 am the Prayers start everyday at the Mosque across the road.Seems this hotel is great if you are an insomniac!! The food is identical each day.The guys in the Spa are SOO over the top in their negotiations and don´t deliver.Viktoria and the kids club staff are great!The staff speak very little English and some are simply rude! The Beach is a pebbled one and really uncomfortable to enjoy - the pools however were nice in comparison.The hotel is stale and old and I wouldn´t recommend this to an enemy let alone a friend. Look elsewhere for a hotel guys and I hope this review helped.

2/10 Terrible

Maria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
waren in dem Hotel mit Kleinkind - nicht zu empfehlen! schlechtes essen, sehr sehr laut abends und kaum ein Program für die Kinder. am Strand liegen Kippen rum und sogar Glass.
Stayed 7 nights in Oct 2025

8/10 Good

Cuma

Liked: Cleanliness, staff & service, property conditions & facilities
Gut Zufrieden
Stayed 3 nights in Oct 2025

8/10 Good

Sead

Stayed 6 nights in Oct 2025

6/10 Okay

Caglar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Memnun kalmadık

Checkin için 2 saat beklettiler ve bizi başka bir crystal otele kemere transfer etmek istediler bizde kabul etmedik otel full olmasına rağmen fazladan müşteriye satmışlar odaları odanın hazırlaması çok uzun sürdü yerleştik 3. Gün odanın temizlenmesi için kart bırakmıştık kapıya temizlememişler asla temiz havluda bırakmamışlar çocukla rezil olduk 2.5 saat sonra gelip temizlediler yemeklerde uzun kuyruklar vardı ızgaralar sürekli bitiyordu insanlar uzun sıralar bekliyordu önünde
Stayed 5 nights in Aug 2025

8/10 Good

Hakan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien, la nourriture est assez varié, petite point négatif pour le service de chambres, je pense qu’ils font le strict minimum en nettoyage, on s’est retrouver à devoir chercher du papier toilette depuis les toilettes public car ils ne remplacent pas nos rouleaux vides Les chambres ne sont pas digne d’un 5 étoiles, c’est au niveau d’un bon hôtel français sans étoiles On s’est taper les travaux de l’hôtel d’en face tous les matins
Stayed 7 nights in Aug 2025

6/10 Okay

souhila

Stayed 1 night in Aug 2025

8/10 Good

Ünal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und stets hilfsbereit. Besonders positiv hervorzuheben sind das reichhaltige Essen und die hervorragende Animation – gerade für Kinder und Familien wurde viel geboten. Ein kleiner Minuspunkt war die Sauberkeit: Die Zimmer wurden zwar neu aufbereitet, jedoch nicht immer gründlich gereinigt. Hier gibt es noch Verbesserungspotenzial. Insgesamt ein angenehmer Aufenthalt – für Familien auf jeden Fall empfehlenswert.
Stayed 10 nights in Jul 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2025

6/10 Okay

Serkan

Stayed 7 nights in Jun 2025

8/10 Good

Murat, Frankenthal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles in allem ganz okay, 8 von 10 Punkten meinerseits.
Stayed 8 nights in Jun 2025

10/10 Excellent

Abiram

Stayed 5 nights in Jun 2025

8/10 Good

Christoph

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Resort für Familien mit sehr guter Ausstattung und sehr gutem Essen zu jeder Uhrzeit. Der Check in war holprig und das Housekeeping können verbessert werden.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Gürol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelden çok memnun kaldık.Personelleri çok güler yüzlü ve herkonuda yardımcıydi hepsine teşekkür ederim birkez daha.Ayrica çok temiz bir otel içim çok rahat kaldım hijyen açısından olumsuz hicbirsey ile karşılaşmadım.Olumsuzluklar ise konaklayan insanların kalitesiz oluşları ile alakalı mesela hem havuz kenarında hem deniz kenarında şezlong bekleyen boş havlular gibi ya da deli gibi yemek alıp çatal bile degdirilmeden çöpe giden yemekler gibi...
Stayed 2 nights in Aug 2024

10/10 Excellent

Yasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024