4/10 Poor
Jessica
Traveled with partner, Traveled with family
Sep 16, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Came into town to visit with friends and family. Only stayed for one night. We got into town late, had that have not been the case, we would have changed hotels.
The outside sidewalks leading to the front were all damp and covered in slippery slime. There was condensation of some sort dripping onto us as we walked along the front of the building. Once inside, the entry had a foul smell. The hotel is under some sort of "renovation" (though I cannot tell you what) so we were directed to the service elevators in order to access the floor our room was on. It left the feeling that someone was going to jump out of one of the dark corners and attack us at any given moment. There were random piles of trash and empty boxes laying around, just thrown into random places.
Our room was horrible. You could literally see into the hallway from the large gap between the door and trim all around as well as under the door. The showerhead was broken and sprayed a stinging mist. We went to get ice, but the ice machine on our floor was obviously broken. When I called down to the service desk to see where another ice machine may be located, i was told there is a working ice machine on each floor and the phone hung up. The pillows were all matted and completely lumped up.
We went to Hemmingway Cafe' on the way out the following morning. The breakfast was okay. The wall fountain in the cafe was broken and was just dripping water down the wall, which was covered in algae.
Jessica
Stayed 1 night in Sep 2025
