The shower head wasn’t adjustable, so the water felt like it was piercing our skin. The knobs were CAKED with what I thought was lime. We were given ONE towel to share between 2 of us and when I asked for more towels, I was flat out told “no” in a rude tone, and I was interrupted by more “no” when I tried to explain. I’m assuming the air conditioner filter hadn’t been changed because every night I went back to the room, I woke up stuffy and without a voice. It was better everyday after leaving the room.