- Disliked: Cleanliness
Place was closed, needed to go to Best Western lobby for help and employee was having issues registering keys to the hotel to get in
Book online or call:1-844-709-7928
Relax Inn - Batavia is located in Batavia. Le Roy House and Orleans County Courthouse Historic District are local landmarks, and the area's natural beauty can be seen at Darien Lakes State Park and Horseshoe Lake.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Where do I start? The guy who checked us in was rude took long enough to get to office no shirt no shoes. The building is run down lights where out trash all over the grounds. Once we got up to the 2nd floor the carpet was ok but the hall way had windows with out screens, dead bugs all over, the wall paper was being held on with tape and peeling. The room was ehh there was hole in the ceiling from water leaking, the bed had stains on the comforter. The one bed had stains on pillows. The lamp shades where upside down and did not fit. The TV did not work as well the WiFi when you called front desk they did not answer or when they did they said sorry nothing we can do. The bathroom had hair on the toilet seat and the sink it the shower has hair on curtain and it was disgusting. Nothing was cleaned and there was dirt and food on the floor by the beds not vacuumed this place had 4 star rating out of 5 I think the staff did that to get people to stay. It was horrible stay and would not recommend to my worst enemy!!!