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CheapTickets Verified Reviews
3.1 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 2 Double Beds, Non Smoking
24 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Room, 1 King Bed, Non Smoking
24 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star family-friendly hotel near Batavia Downs Casino

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

With a stay at Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, you'll be within a 5-minute drive of Batavia Downs Casino and Dwyer Stadium. This family-friendly hotel is 15.1 mi (24.4 km) from Six Flags Darien Lake and 27.8 mi (44.8 km) from Letchworth State Park.

Make yourself at home in one of the 194 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless Internet access and an arcade/game room. Additional amenities at this hotel include gift shops/newsstands and a banquet hall.

Satisfy your appetite for lunch or dinner at The Oasis Restaurant, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batavia? This hotel has facilities measuring 7560 square feet (680 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

In addition to a water park (surcharge), Quality Inn & Suites Palm Island Indoor Waterpark features a waterslide and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center. Event facilities measuring 7560 square feet (680 square meters) include conference space. This family-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn & Suites Palm Island Indoor Waterpark has designated areas for smoking.

  • Waterslide
  • Bar/lounge
  • Elevator
  • Water park access (surcharge)
  • 24-hour front desk
  • Free breakfast
  • Conference space
  • Porter/bellhop
  • Meeting rooms
  • Restaurant
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Children's pool
  • Conference space size (meters) - 680
  • Safe-deposit box at front desk
  • Luggage storage
  • Free RV, bus, truck parking
  • 24-hour business center
  • Conference space size (feet) - 7560
  • Gift shops or newsstand
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 194
  • Number of floors - 5
  • Arcade/game room
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Quality Inn & Suites Palm Island Indoor Waterpark offers 194 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Braille signage
  • Phone
  • Towels provided
  • Microwave
  • Linens provided
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Satellite TV service
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Grab bar - near toilet
  • Free WiFi
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Wheelchair accessible

Where to Eat

Guests are offered a complimentary continental breakfast.

The Oasis Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Chasers Lounge - This lobby lounge serves dinner only.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a water park (surcharge) and a children's pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 11:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 20 per accommodation, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer and masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day and includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Clarion Hotel Palm Island
  • Quality Inn Palm Island Indoor Waterpark
  • Clarion Hotel Palm Island Indoor Waterpark Batavia
  • Clarion Hotel Waterpark
  • Clarion Palm Island Indoor Waterpark
  • Clarion Palm Island Indoor Waterpark Batavia
  • Palm Island Indoor Waterpark
  • Palm Island Waterpark
  • Quality Palm Island Indoor Waterpark
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel
  • Quality Inn & Suites Palm Island Indoor Waterpark Batavia
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

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