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Swiss-Belhotel Harbour Bay

3.5 star property

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Photo gallery for Swiss-Belhotel Harbour Bay

Lobby
Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Grand Deluxe | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $81
$74 nightly
$81 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, blackout drapes

Deluxe King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Garden view
  • 634 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1173 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 2 Single Bed

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite Non smoking

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
Holiday Inn Resort Batam by IHG
Batam
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 449 reviews
$64 nightly
The price is $70
Jun 24 - Jun 25
Total with taxes and fees
Holiday Inn Resort Batam by IHG

About the neighborhood

Batam

With a stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, a 5-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. .This spa hotel is 2.3 mi (3.8 km) from Grand Batam Mall and 6 mi (9.7 km) from Batam Center Shopping Area.

What's nearby

  • Grand Batam Mall - 4 min drive - 1.7 miles
  • BCS Mall - 4 min drive - 1.9 miles
  • Nagoya Hill Mall - 5 min drive - 1.2 miles
  • Batam Centre - 16 min drive - 9.3 miles
  • Batam Center Shopping Area - 16 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 33 min drive

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬6 min walk
  • ‪Goji Kitchen & Bar - ‬5 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Golden Palace - ‬9 min walk
  • ‪Paradise Garden Restaurant - ‬3 min walk

About this property

Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay offers 179 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Swiss-Belhotel Harbour Bay has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55110, 9120008381081

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 576 reviews
Rating 8 - Good. 245 out of 576 reviews
Rating 6 - Okay. 55 out of 576 reviews
Rating 4 - Poor. 18 out of 576 reviews
Rating 2 - Terrible. 9 out of 576 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay as always
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome as always
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amuthavalli Shanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were friendly and the food was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matt.

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Swissbel harbour bay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Mardiana

Liked: Cleanliness, staff & service, room comfort
The hotel is very well maintain and is very nearby to many facilities and shops
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a pleasant stay.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Sarjune

Liked: Cleanliness, staff & service
Great place near the ferry terminal.
Verified

10/10 Excellent

Md Shahidul

Overall excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good buffet

Very close to ferry terminal and the buffet was good to my taste
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Xiaoqing

Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Clean location, close to ferry terminal
Stayed 1 night in Nov 2024
Verified

8/10 Good

Christian

Liked: Amenities, property conditions & facilities
Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Subramaniam

Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

SING SHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Pierre-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hôtel in Batam by far! Excellent service and clean !
Stayed 8 nights in Sep 2024
Verified

8/10 Good

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Good room comfy bed
Stayed 1 night in Jun 2023
Verified

8/10 Good

ang

Liked: Cleanliness, staff & service, amenities
walking distance near to ferry terminal
Stayed 1 night in Jun 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
Stayed 1 night in Dec 2024
Verified

8/10 Good

KWEK

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the ferry terminal
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was amazing
Stayed 3 nights in Dec 2022