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Kap House Hotel

3.0 star property

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Photo gallery for Kap House Hotel

A hot tub in a room with a tiled blue wall and a glass ceiling.
A rustic interior with exposed wooden beams, a bar area, and traditional seating.
Couples treatment rooms, hot stone massages, deep-tissue massages
A double bed with striped bedding and two pillows, a wooden headboard, and a window with curtains.
A multi-story building with a restaurant named 'Veranda BBQ & Wine' on the ground floor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $66
$59 nightly
$66 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
77 Pirin Str., Bansko, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, Vihren
    ‪5 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬

Room options

View all photos for Double or Twin Room (Free Spa Access)

A hotel room with a large bed, a wooden headboard, a desk with a television, and a window with curtains.

Double or Twin Room (Free Spa Access)

  • Mountain view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Double or Twin Room (Free Spa Access)

Economy Double or Twin Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, WiFi (free)

Economy Double or Twin Room (Free Spa Access)

  • Mountain view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room (Free Spa Access)

A hotel room with a bed, a sofa, a small table, a wooden headboard, and a window with curtains.

Superior Triple Room (Free Spa Access)

  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms (Free Spa Access)

A hotel room with two beds, a wooden desk, a television, and a window with curtains.

Family Apartment, 2 Bedrooms (Free Spa Access)

  • Mountain view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (Mansard & Free Spa Access)

A bedroom with two beds, a radiator, a desk, and a TV.

Apartment, 2 Bedrooms (Mansard & Free Spa Access)

  • Mountain view
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed OR 1 Twin Bed
  • Free WiFi

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$81 nightly
The price is $90
Sep 2 - Sep 3
Total with taxes and fees
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About the neighborhood

Bansko

With a stay at Kap House Hotel, you'll be centrally located in Bansko, just a 5-minute walk from Bansko Ski Resort and 6 minutes by foot from Vihren. .This hotel is 0.3 mi (0.6 km) from Bansko Gondola Lift and 0.6 mi (0.9 km) from SkiBansko by Traventuria.

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.3 miles
  • Vihren - 5 min walk - 0.3 miles
  • Bansko Gondola Lift - 10 min walk - 0.6 miles
  • Velyanov’s House - 12 min walk - 0.7 miles
  • Holy Trinity Church - 15 min walk - 0.8 miles

Getting around

  • Sofia Airport (SOF) - 144 min drive

Restaurants

  • ‪Baba Vuno - ‬4 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬4 min walk
  • ‪Ginger - ‬4 min walk
  • ‪The House - ‬5 min walk
  • ‪Five M - ‬5 min walk

About this property

Kap House Hotel

Kap House Hotel offers 26 accommodations with bathrobes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 26 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Don't miss out on the many recreational opportunities, including an attached winery, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and ski storage. Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Kap House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Uncovered self parking on site (EUR 6 per stay; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski storage
  • TV in common areas
  • Winery

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 7 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Uncovered self parking fee: EUR 6 per stay (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko

Kap House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gueorgui

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Kostas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa. The location was perfect. The breakfast though was average
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kap House is lovely but don’t go to Bansko

Kap House is lovely but don’t go to Bansko. We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and very nice room

The room was very big, the location is great, around 5 minutes walk to to the gondola. Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available. Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Kjell Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with spa

Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, room comfort

Kap House is value for money ...

Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort

basic hotel 5 mins walk from the gondola

Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Stayed 5 nights in Jan 2019
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

more than avarge, good value for money

nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr empfehlenswert

Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Lloyd

Liked: Staff & service, property conditions & facilities, room comfort

Great value for money

4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Stayed 6 nights in Mar 2018
Verified review

10/10 Excellent

SOULTANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια. Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα. Εύκολο parking ακριβώς μπροστά στην είσοδο. Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.
Verified review

8/10 Good

chef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was great for what we needed it for

Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
Stayed 4 nights in Jan 2018
Verified review

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort

God beliggenhed

Godt og billigt hotel som ligger fint i byen
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже. Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.
Verified review

10/10 Excellent

Laura

Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel, highly recommended if you want value for money
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Veneta

Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice service. Helping in the stairs.

Stayed 1 night in Sep 2018

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