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Get an overview of this hotel
Hotel with 2 outdoor swimming pools, walk to Church of the Virgin of the Holy Water

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

A stay at Napolitano Apart & Hotel places you in the heart of Baños de Agua Santa, within a 5-minute walk of The Magic Village and Caverna Sigsi Huayco. This spa hotel is 0.3 mi (0.5 km) from Church of the Virgin of the Holy Water and 0.4 mi (0.7 km) from Banos Central Market.

Make yourself at home in one of the 15 individually furnished guestrooms. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the shuttle (surcharge), which operates within 900 kilometers.

Enjoy Italian cuisine at NAPOLITANO BAR - PIZZERIA, a poolside bar/lounge where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Baños de Agua Santa? This hotel has facilities measuring 215 square feet (20 square meters), including conference space. A bus station shuttle is provided at no charge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Napolitano Apart & Hotel features 2 outdoor swimming pools and an indoor pool. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 215 square feet (20 square meters) include conference space. This hot springs hotel also offers spa services, a terrace, and barbecue grills. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 900 kilometers and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Napolitano Apart & Hotel has designated areas for smoking.

  • Picnic area
  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Water dispenser
  • Front desk (limited hours)
  • Uncovered parking
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Conference space size (meters) - 20
  • Terrace
  • Luggage storage
  • Free continental breakfast
  • Bicycle tour information
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Free bus station shuttle
  • Parking (limited spaces)
  • Total number of rooms - 15
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Conference space
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 2013
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Area shuttle (surcharge)
  • Free RV, bus, truck parking
  • Wheelchair accessible – no
  • Conference space size (feet) - 215
  • Charcoal grill
  • Laundry facilities
  • Vending machine
  • Garage
  • Arcade/game room
  • Garden
  • Outdoor furniture
  • Off-street parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Napolitano Apart & Hotel offers 15 accommodations with designer toiletries and complimentary toiletries. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Tempur-Pedic mattress
  • TV size: 24
  • TV size measurement: inch
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Laptop-friendly workspace
  • Wardrobe or closet
  • WiFi speed 50+ Mbps

Where to Eat

A complimentary continental breakfast is served each morning between 8:00 AM and 9:30 AM.

NAPOLITANO BAR - PIZZERIA - This poolside pub specializes in Italian cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Hot springs nearby
  • Ropes course on site
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, piedra de fuego. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed.

Car not required

Noise-free rooms not guaranteed

Restricted number of spaces per unit

Debit cards not accepted

Number of spaces per unit - 10

Staffed front desk

Front desk opens daily at 7:00 AM

Social distancing measures are in place

Front desk closes daily at midnight

No cribs (infant beds) available

No elevators

Service animals not allowed

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Napolitano Apart &Hotel
  • Napolitano Apart &Hotel Banos
  • Napolitano Apart Hotel
  • Napolitano Apart Hotel Banos
  • Napolitano Apart &Hotel Hotel Banos
  • Napolitano Apart &Hotel Hotel
  • Napolitano Apart &Hotel Baños de Agua Santa
  • Napolitano Apart &Hotel Hotel Baños de Agua Santa
  • Napolitano Apart Hotel
  • Napolitano Apart &Hotel Hotel
  • Napolitano Apart Hotel
  • Napolitano Apart & Hotel Hotel
  • Napolitano Apart & Hotel Baños de Agua Santa
  • Napolitano Apart & Hotel Hotel Baños de Agua Santa

We should mention

Pool access available from 2:00 PM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 7 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Alcohol is not permitted at this property.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

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