The Heritage Hotels Bangkok

Property class: 4

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Photo gallery for The Heritage Hotels Bangkok

A modern building with reflective glass windows and a metal facade.
A rooftop pool with orange tiles, surrounded by modern buildings and a clear sky.
A buffet setup with various food stations, including a large pot and several bowls, in a well-lit indoor setting.
A café with wooden tables and chairs, a counter with a display case, and hanging plants.
A modern hotel room with two beds, a large window, and geometric wall art.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
198 Narathivas ratchanakrin 3 Rd, Silom Bangrak, Bangkok, Bangkok, 10500
  • Place, King Power Mahanakhon
    ‪2 min walk‬
  • Place, Thaniya Plaza
    ‪9 min walk‬
  • Place, Lumphini Park
    ‪15 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪35 min drive‬

Room options

Panorama Vista Suite

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Comfort Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Comfort Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Panorama Vista Suite

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Premier Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Bangkok

A stay at The Heritage Hotels Bangkok places you in the heart of Bangkok, within a 15-minute walk of Lumphini Park and Thaniya Plaza. .This hotel is 1.9 mi (3.1 km) from MBK Center and 2.2 mi (3.6 km) from Siam Paragon Mall.

What's nearby

  • King Power Mahanakhon - 2 min walk - 0.1 miles
  • Thaniya Plaza - 9 min walk - 0.5 miles
  • Patpong Night Bazaar - 9 min walk - 0.5 miles
  • Silom Complex Shopping Mall - 10 min walk - 0.6 miles
  • Lumphini Park - 15 min walk - 0.9 miles

Getting around

  • Sathorn Station - 4 min walk
  • Wongwian Yai Station - 10 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 42 min drive

Restaurants

  • ‪เฟื่องนรา (Feuang Nara) - ‬1 min walk
  • ‪Alphabet cafe and bar - ‬1 min walk
  • ‪Nihon Saiseisakaba BLOQyard Sathorn - ‬1 min walk
  • ‪The Local Canteen - ‬1 min walk
  • ‪เชียงการีล่าคิทเช่น (Shangarila Kitchen) - ‬5 min walk

About this property

The Heritage Hotels Bangkok

The Heritage Hotels Bangkok offers 110 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Alphabet Cafe and Bar, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Alphabet Cafe and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 300 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alphabet Cafe and Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 300 per person
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bangkok Heritage
Heritage Bangkok
Heritage Hotels Bangkok
Heritage Hotels Bangkok Hotel

The Heritage Hotels Bangkok Reviews

Reviews

6.4
Rating 10 - Excellent. 129 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 305 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Garry

Liked: Cleanliness, staff & service, amenities
Kimmy on the front counter friendly and polite everyday. Location is great. I wish the pool would open earlier 9am is inconvenient
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay,near BTS station. Easy to go everywhere at Bangkok.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Viengxai

Liked: Cleanliness, staff & service
It is very close to center, easy access to BTS Sky train, the room is large with good rooftop swimming pool.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ajoy

Liked: Staff & service, property conditions & facilities, room comfort

Bangkok Silom

Great location. Right next to the Chong Nonsi BTS. Tons of places to eat and drink around the area. Simple, functional rooms. Nothing fancy, but welcoming and comfortable.
The rooftop pool.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Helluan

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Ajoy

Liked: Cleanliness, staff & service
I’ve stayed here a couple of times in the last few years, mainly because of the location. It’s super convenient. Right next to the sky train. Many nice bars and restaurants are around. But over time, the place hasn’t been maintained as well as it used to be. The air conditioning malfunctioned and leaked all over the room. (There was a heatwave outside by the way). The rooftop pool had a lot of mould and was in urgent need of cleaning. The staff is really nice though. Can’t really complain much for the price you’re paying, though it would be nice if they spruced up the place a little bit.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Mats

Liked: Staff & service, amenities, property conditions & facilities
Everything was ok !
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super😍
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Shamsher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The heritage Hotel Bangkok in Silom

Hotel and room were immaculate. Breakfast buffet was well worth the added ฿250. The English level is limited but proficient. The hotel is next to the Chong Nonsi rail station. And next to an excellent seafood restaurant also next to the hotel is a 711 and a wonderful arcade of food like a cafeteria with all different types of foods. Excellent, excellent excellent location
Stayed 6 nights in Jun 2025
Verified review

2/10 Terrible

Eric

Disliked: Property conditions & facilities
I paid for two nights. On check in, the receptionist held my room key ransom for an additional 1,000 Baht payment. I refused to pay. I suggest they refund my payment without delay.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
The location of the hotel is fantastic, the hotel is very old needs update him, mould problems in the shower. Air conditioning is noisy, the beds are not comfortable.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Ho Yin Henry

Liked: Cleanliness
Disliked: Staff & service
Extra keycard needed money Extra pillow needed money Smokers all pushed to the entrance
Verified review

6/10 Okay

Adam

Liked: Staff & service
The property suffers from post-Covid fatigue. Little maintenance and no investment. I have stayed many times over the past 10 years and will probably stay again because I like the area and room sizes are large
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

ONG SOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near bts , food & market nearby. The room air conditioner too cold.
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

BEE HOON

Noisy aircon compressor, Leaking water from ceiling, Dusty. Lack of maintenance. Only Good point is near BTS.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very basic hotel in town. Dont expect much.

[Room 701] Good location, but lack of room amenities and average room condition. Check-in process was seamless and rather fast, but only 1 key card was given. Room wifi comnection is unstable, i get kicked out very often. No tissue papers provided in the room. Room telephone is not working.
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Seng Tat

Disliked: Cleanliness, staff & service, property conditions & facilities
Lift spoiled, just using 1 lift. And the access card just giving 1, it’s very inconvenient for 2 person staying. Pillow only giving 2 for 2 person, had request for more, but rejected. My bad experience for staying this hotel, and I won’t stay again future.
Stayed 3 nights in May 2023
Verified review

4/10 Poor

Rayner C P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alwsys having problem with the door key. The bed mattress is uneven and you can the spring when you ley down. dusty and the floor in room crack can easily hurt oneself .
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

SIM

Disliked: Property conditions & facilities, room comfort

Uncomfortable Stay

The air conditioning fan is too strong and cold, then the temperature become higher, it seem like the temperature setting not constant. The room tv cannot watch any program, asked the staff also don’t know how to fix it. And the funny thing is, the room phone has not wire Lol 😂
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Ho Yin Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception was rude. I’ve checked out with my family with two rooms then will stay again with one other companion after at a balcony room, then lady “reminded” that there can only be two in a room. So she assumed I might squeeze 4 people in this room? When life just checked out from two rooms? Balcony sliding doors cannot be locked, shower screen door was missing causing a mess. Decided to change back to my previous room which was cheaper. But it didn’t end there. At check out a lady not responsible for reception ask us to wait shortly but then asked if we have deposit receipt and room card, then asked if we wanted to store luggage, all at a not-so-good attitude, we had to tell her that we find her rude and that we’re happy to wait for reception.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

JUNKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンの温度調節ができない。 バスルーム・ガラス・鏡が汚い。
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

YEN

房間磁卡設計太糟糕! 這次住703號房,房間磁卡很容易消磁而無法開門,必須要去櫃檯重新處理,甚至一天有五次都發生這樣的狀況,希望他們在磁卡的設計上能再改進。
Stayed 4 nights in Mar 2026