2/10 Terrible
Linh
Nov 26, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
I'm ashamed to admit that I booked this place. Unfortunately I only read the Hotels.com ratings, which seem to think that it's a decent hotel. I should have checked Google's ratings for this place.
The front desk was perfectly fine. All the service staff were polite and accommodating. The location is good. I have no complaints there.
My problem was the room itself. It's more dated than the pictures, obviously. That in itself doesn't warrant a bad review. However, the bathroom in the room that I got had a clogged shower drain which required me to stop in the middle of the shower to let the water drain down, then resume my shower again once the water had finished draining. The sink itself was broken and leaked onto the counter. I had to place tissue papers (since they don't give you extra towels) to stop the leak from running onto the floor. All this is enough to warrant a change in hotels, at the very least the room. However, on the third day of my stay, the hotel itself ran into a plumbing issue in the middle of the night and had to shut off the water for the majority of the day. This meant no shower, sink, or toilet water was available for any bathroom usage. I checked out early and asked for a refund. By the time I'd left, their water was still not turned on.
I will never book this place again, nor should anyone else.
Linh
Stayed 14 nights in Nov 2025