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Carlton Hotel Bangkok Sukhumvit

5.0 star property

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Cafe
Meeting facility
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(87 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(13 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Carlton Club Room

Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bangkok

Carlton Hotel Bangkok Sukhumvit is centrally located in Bangkok, a 3-minute walk from EmSphere Shopping Center and 6 minutes by foot from Benchasiri Park. .This luxury hotel is 0.5 mi (0.8 km) from EmQuartier and 0.6 mi (0.9 km) from Emporium.

What's nearby

  • Soi Cowboy - 3 min walk - 0.2 miles
  • EmSphere Shopping Center - 3 min walk - 0.2 miles
  • Terminal 21 Shopping Mall - 7 min walk - 0.4 miles
  • EmQuartier - 9 min walk - 0.5 miles
  • Emporium - 9 min walk - 0.5 miles

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Don Mueang Intl. Airport (DMK) - 32 min drive

Restaurants

  • ‪Primeburger - ‬1 min walk
  • ‪Wah Lok - ‬1 min walk
  • ‪Breakfast Story - ‬2 min walk
  • ‪Brewski Rooftop Bar - ‬3 min walk
  • ‪Twenty Seven Bites Brasserie - ‬2 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 338 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Plate, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Bangkok? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 16 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Plate - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Happy hour is offered. Open daily.
Plunge - This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1766.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 174/2567

We should mention

Pool access available from 7:00 AM to 9:00 PM

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1353 out of 1601 reviews
Rating 8 - Good. 184 out of 1601 reviews
Rating 6 - Okay. 40 out of 1601 reviews
Rating 4 - Poor. 10 out of 1601 reviews
Rating 2 - Terrible. 14 out of 1601 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren, Vancouver

Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 1 night in Sep 2025

2/10 Terrible

DOREEN SUAT LING

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had a very bad experience with the front desk team. My booking confirmation clearly stated a 20% discount on dining at the hotel. However, when I showed this to the front desk staff, including the assistant manager, they told me they could not honor the dining discount. Instead of trying to help or investigate why they didn’t receive the information, the assistant manager and staff told me to settle the matter with Expedia myself. I explained that they should contact Expedia directly, rather than pushing the responsibility onto guests, especially when the discount is clearly stated in our booking confirmation. The next day, when we asked for an update, the assistant manager was defensive and rude. She repeatedly said it was not the hotel's responsibility to honor the discount and made it seem like it was our fault for asking them to check with Expedia instead of doing it ourselves. I have never experienced such terrible service from a hotel front desk before. I definitely would not recommend anyone to stay at this hotel, as the front desk, particularly the assistant manager was completely unhelpful. Due to this unpleasant experience, my family didn’t even feel like dining at the hotel. In addition, the bathroom had flooding issues during every shower. The water did not drain properly and would remain pooled on the floor, even after we were done. Soapy water would be all over the bathroom floor, making it slippery and dangerous for guests, a serious safety hazard!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacy, Valencia

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and courteous
Stayed 9 nights in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply love this hotel. I have had nothing but positive experiences with my many stays here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Travus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location would highly recommend. Very clean. Nice amenities and right down the street from public train
Stayed 3 nights in Sep 2025

10/10 Excellent

Mukesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in great location
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central. Everyone is so nice and willing to help. The hotels food was surprisingly very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

GLEB L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good quality, freshness, hospitality and location
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Khriekosa

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit to Bangkok and was very happy with my stay at the Carlton Hotel. The service was excellent and staff were wonderful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory, Pickering

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Suminda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Carlton Hotel Bangkok Sukhumvit. The customer service was outstanding – staff were attentive, friendly, and always ready to help. The location is excellent, just a short distance from all the main hotspots, which made getting around so convenient. Overall, a wonderful experience and I’d happily stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Wei Khian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and fuss-free experience. The only negative encounter was I noticed a smoking smell at the pick-up and drop-off point, which may cause discomfort to others.
Stayed 5 nights in Aug 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Chun Hern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2025