With a stay at Grand Serela Setiabudhi Hotel Bandung in Bandung (Hegarmanah), you'll be within a 10-minute walk of Jalan Cihampelas and Rumah Mode Factory Outlet. .This spa hotel is 0.9 mi (1.4 km) from Bandung Adventist Hospital and 1 mi (1.5 km) from Cihampelas Walk.
What's nearby
Jalan Cihampelas - 3 min walk - 0.2 miles
Rumah Mode Factory Outlet - 6 min walk - 0.4 miles
Bandung Institute of Technology - 16 min walk - 0.9 miles
Cihampelas Walk - 19 min walk - 1.0 mile
Paris Van Java Mall - 19 min walk - 1.0 mile
Getting around
Gadobangkong Station - 15 min drive
Bandung (BDO-Husein Sastranegara Intl.) - 17 min drive
Restaurants
Maru - 5 min walk
Mangkok Ayam - 3 min walk
kopi-q - 5 min walk
Attitude - Tripple & Kitchen - 6 min walk
Musouya - 3 min walk
About this property
Grand Serela Setiabudhi Hotel Bandung
Grand Serela Setiabudhi Hotel Bandung offers 99 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Bandung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Whale Spa. Services include massages.
Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Grand Serela Setiabudhi Hotel Bandung has a restaurant on site.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Breakfast available for a fee
A bar/lounge
A restaurant
Things to do
Full-service spa
Health club
Sauna
Shopping
Family friendly
Grocery/convenience store
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
Full-service spa
Massage
Accessibility
Elevator
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Grand Serela Setiabudhi
Grand Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel
Grand Serela Setiabudhi Hotel Bandung
Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel
Grand Serela Setiabudhi Hotel Bandung Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel Bandung
Grand Serela Setiabudhi Hotel Bandung Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 39 reviews
10 - Excellent
5
Rating 8 - Good. 15 out of 39 reviews
8 - Good
15
Rating 6 - Okay. 13 out of 39 reviews
6 - Okay
13
Rating 4 - Poor. 5 out of 39 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 39 reviews
2 - Terrible
1
6.6/10
Cleanliness
7.2/10
Staff & service
6.6/10
Property conditions & facilities
Reviews
Verified review
8/10 Good
Jimmy
Dec 29, 2018
Liked: Cleanliness, room comfort
Hotel low budget
Old hotel, but for hotel food is very good . Clean , low budget
Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu.
Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat.
Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus..
Dan ruangannya bersih bersih dan adem banget..
Desti
Stayed 2 nights in Sep 2018
Verified review
8/10 Good
Novianti Dian
Nov 13, 2018
Liked: Staff & service, room comfort
Untuk standard bintang 4 masih jauh namun untuk segi price kemarin pas menginap sudah bagus
Not as picture and breakfast not good.Old hotel that really worthed as hotel 4 stars.
Verified traveler
Stayed 1 night in Aug 2018
Verified review
6/10 Okay
Puteri
Apr 11, 2018
Liked: Staff & service
Friendly n nice staffs
Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..
we checkin late and get the room on the other wing which you need to change lift. we asked the reception for the room on the reception wing but they said is fully booked even though in the morning when we went down for breakfast doesn't show the hotel is full. at the end we upgraded our room to get the room on the same wing as the receptionist with extra payment.
The breakfast I may say is the worst breakfast I ever tasted in the hotel standard breakfast.
Very good, if bath is provided that will be better
Verified traveler
Verified review
8/10 Good
Meiyi Eliabeth
Sep 1, 2015
Liked: Cleanliness, staff & service, room comfort
Superb Stay in Grand Serela with A stellar service
I plan a 4 days 3 nights trip to Bandung with my boyfriend.
We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room.
My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question.
Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless.
Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room.
Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!
strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.
The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull
merlin
Verified review
6/10 Okay
Aziah
Oct 3, 2014
Liked: Staff & service
Disliked: Cleanliness
Good stay.
Good hotel for the price paid.
Aziah
Verified review
6/10 Okay
Khairul
Sep 22, 2014
Liked: Staff & service, room comfort
Quiet area, quite close to te Factory outlets
The hotels staffs are very coutecious & helpful
It was a pleasant stay
Wifi doesn't work for some reason though
Breakfast buffet service was a bit slow due to understaff
Nice fragrance in lift, big room for superior std.
Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.
The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.
My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us.
Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried the Spa in the hotel which was fantastic and great value. We experienced the hot spring -very good and relaxing. And we had an unexpected experience to taste the luwak coffee. :)
Many thanks to Agin and Ronald for making our holiday a more enjoyable one.
Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.
Verified traveler
Verified review
6/10 Okay
lia
Feb 27, 2014
Liked: Cleanliness, staff & service
sedikit kecewa
Kamar di berikan yg smoking. Padahal yg di pesan tidak smoking. Kaarna saya bawa bayi. Di berikan kamar yg conecting door. Berisik sekali . Jd anak sering terbangun. Di situ sy mintaa.kamar diseting honeymoon. Tp boro2 heheh. Yg ad anak sy kebngun trus sama kmr sebelah. Yg mungkin kamar Sebelah jg tergnggu dengan tangisan anak sy. Saat masuk room. Handuk tidak ad. Dan sampai sy. Selesi. Mandi. Handuk blm muncul jg.saandal hotel hanya tersedi 1.yg lebih anehh pas breakfast di resto ad stand jamu. Ibu jamu menwarkn jamu. Dan sy pun meng iyaa kaan.dan setelah jmu itu jd.dan di antarkan ke meja saya. 1 gelas di kenakan biaya 15rb. Yg klo di embok jamu paling 2rb.sangat kecewa sih. Jika memang di kenakan biaya seharusnya di informasikan terlebih dahulu.
Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .
We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite.
Hotel staffs were very nice,polite and friendly.
Room was clean and bright.
Room service menu was ok.
Breakfast spread was the same for 4 days but had a variety.
A small outdoor play area for the kids.
Family friendly.
Setback- NO Wi Fi in the rooms,only at the lobby.
Jenn
Verified review
8/10 Good
maggiegho
Jan 17, 2014
Liked: Room comfort
Disliked: Staff & service
big space, strategic location
Everything was okay. I meant, that's it. Okay. Not special. What bug me a bit was the quality of valet service. it was raining when we got there, and we gave our car keys for valet. later on when we were going out for dinner, we couldnt find anyone near parking area, non valet person, non doorguard, non. We just stand there and wait because we dont have any idea where did they put our car. happen until we glanced our car was on the basement and decided to run through little bit rain and get the car out by ourselves. rest is okay.