2/10 Terrible
Terri
Traveled with family
Sep 14, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most horrible hotel ever
Breakfast was not good at all. They only had orange juice and the machine wouldn’t work. The oranges didn’t look ripe. The condiments were not refilled, the trash was full.
The pool was extremely cold and small.
Parking was minimal.
Fist rooms smelled like trash. Receptionist was so rude and had an attitude because I kindly asked for another room then began to speak to her co-worker in another language.
I had to swipe my card multiple times because she forgot to take the deposit.
You had to ask for room service, which I did. We got a few new towels but bedding wasn’t changed, trash wasn’t changed, toilet paper was refilled.
Shower handle was broke. We had to wait until the next day to get fixed, room phone didn’t work and was never address as I called and advised, shower had multiple broken wall panels.
Had to go get my own toilet paper as I was advised housekeeping wasn’t in. I was advised of the same for additional towels & wash clothes.
The sofa bed was sunken in.
The microwave smelled disgusting.
Staff was not friendly. People rarely spoke except for one young lady at the desk.
Drawers were dirty, bathroom wasn’t too clean. I went to the store and got Lysol wipes to clean everything.
Curtains had holes in them. Light with turned on but don’t know what it worked. We had to manually turn in most lights.
We sprayed the bedding with tea tree oil.
I’ve stayed in many of hotels and I could not believe this nasty place.
Terri
Stayed 2 nights in Sep 2025