In addition to a full-service spa, Grand Hotel Heiligendamm features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary.
Business amenities consist of a business center, meeting rooms, and limo/town car service. This beach hotel also offers a health club, a spa tub, and a sauna. For a surcharge, the property provides an area shuttle within 50 kilometers, a theme park shuttle, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.
- Library
- Picnic area
- Cruise terminal shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Number of spa tubs - 1
- Theme park shuttle (surcharge)
- Elevator
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Dry cleaning/laundry service
- Self parking (surcharge)
- Limo or town car service available
- Valet parking (surcharge)
- Wheelchair accessible
- Terrace
- Luggage storage
- Hair salon
- Train station pickup (surcharge)
- Concierge services
- Snack bar/deli
- Shopping on site
- Bus station shuttle (surcharge)
- Total number of rooms - 199
- Number of floors - 5
- Number of buildings/towers - 5
- Tennis on site
- Fireplace in lobby
- Rooftop terrace
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Train station drop-off (surcharge)
- Full-service spa
- Number of beach bars - 1
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1793
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Number of restaurants - 3
- Banquet hall
- Laundry facilities
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
- Casino shuttle (surcharge)