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Mercure Ax Les Thermes

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Photo gallery for Mercure Ax Les Thermes

Minibar, in-room safe, soundproofing, free WiFi
A restaurant interior with tables set for dining, chairs, hanging lights, and a large window.
Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View | Minibar, in-room safe, soundproofing, free WiFi
Apartment, 2 Bedrooms | Minibar, in-room safe, soundproofing, free WiFi
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $156
$134 nightly
$156 total
Total with taxes and fees
Jun 29 - Jun 30

Explore the area

View in a map
6 chemin de la condamine, Ax-les-Thermes, 9110
  • Place, Les Bains du Couloubret
    ‪2 min walk‬
  • Place, Ax-Bonascre Gondola
    ‪5 min walk‬
  • Place, Bassin des Ladres
    ‪5 min walk‬

Room options

View all photos for Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

Minibar, in-room safe, soundproofing, free WiFi

Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, soundproofing, free WiFi

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, soundproofing, free WiFi

Family Room, Multiple Beds

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

Privilege, Family Room, 2 Double Beds, Connecting Rooms | Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, soundproofing, free WiFi

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Terrace, Mountain View

A hotel room with a bed, a desk, a chair, a balcony with a table and chairs, and a view of trees.

Deluxe Room, Multiple Beds, Terrace, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Privilege, Double Room, Balcony, Mountain View

A hotel room with a bed, a green armchair, a lamp, and a view of a balcony with a table and chairs.

Privilege, Double Room, Balcony, Mountain View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

A bedroom with a bed, a sofa, a balcony with a table and chairs, and a view of trees and houses.

Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Front of property
Résidence Vacancéole Le Domaine de la Vallée d'Ax
Ax-les-Thermes
  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 289 reviews
$62 nightly
The price is $72
Jun 28 - Jun 29
Total with taxes and fees
Résidence Vacancéole Le Domaine de la Vallée d'Ax

About the neighborhood

Ax-les-Thermes

When you stay at Mercure Ax Les Thermes in Ax-les-Thermes, you'll be near ski lifts, within a 5-minute walk of Les Bains du Couloubret and Bassin des Ladres. .This spa hotel is 19.5 mi (31.5 km) from Pyrenees Ariégeoises Regional Natural Park and 0.3 mi (0.5 km) from Ax-Bonascre Gondola.

What's nearby

  • Les Bains du Couloubret - 2 min walk - 0.1 miles
  • Ax-Bonascre Gondola - 5 min walk - 0.3 miles
  • Bassin des Ladres - 5 min walk - 0.3 miles
  • Ax 3 Domaines Ski Resort - 16 min drive - 5.4 miles
  • Pas de la Casa Resort - 35 min drive - 22.5 miles

Getting around

  • Ax-les-Thermes Station - 7 min walk
  • Blagnac Airport (TLS) - 98 min drive

Restaurants

  • ‪le tetras - ‬52 min drive
  • ‪Le Bellevue - ‬6 min walk
  • ‪Lou Cantou - ‬11 min drive
  • ‪Brasserie Les Thermes - ‬4 min walk
  • ‪La Marmotte Toquée - ‬11 min drive

About this property

Mercure Ax Les Thermes

Mercure Ax Les Thermes offers 53 air-conditioned accommodations with minibars and safes. 20-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and electric kettles, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
At Mercure Ax Les Thermes, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Mercure Ax Les Thermes has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Mercure Ax Les Thermes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Best hotel stay. Very helpful and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
thaks
Stayed 1 night in Sep 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities
Correcte
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Sandrine et Jean-Michel

Liked: Cleanliness
Disliked: Staff & service, amenities
Bonjour, le spa était fermé, soit disant par manque de personnel. Nous l'avons signalé et la fille de l'accueil nous a dit, "bah ce sera pour une prochaine fois". Lorsque nous sélectionons un hôtel, nous pensons qu'il est parfois interressant de payer un peu plus pour davantage de services. Lorsque les services sont défaillants, il en résulte une grande frustration d'autant qu'aucune compensation n'est proposée. Nous éviterons cette chaine à l'avenir.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Badou

Liked: Cleanliness, staff & service, amenities
Merci au personnel pour cet accueil au sein de l’hôtel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Hôtel totalement incroyable Le confort est tel qu’en l’on se sent à la maison Personnel très agréable et professionnel Chambres spacieuses, matelas très épais, bref on a du mal. A sortir
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique chambre excellente je le recommande pour un séjour long
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sébastien

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2026
Verified

8/10 Good

Marco Antônio

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cyrille

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nick

Stayed 1 night in Sep 2025