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Mercure Avignon Centre Palais des Papes

4.0 star property

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Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
Property grounds
Front of property - evening/night
Daily buffet breakfast (EUR 18 per person)
Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$154
$134 nightly
$154 total
Total with taxes and fees
May 2 - May 3

Explore the area

View in a map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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Total with taxes and fees
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About this property

Mercure Avignon Centre Palais des Papes

Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a vending machine and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 282 out of 716 reviews
Rating 8 - Good. 305 out of 716 reviews
Rating 6 - Okay. 82 out of 716 reviews
Rating 4 - Poor. 24 out of 716 reviews
Rating 2 - Terrible. 23 out of 716 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

6/10 Okay

Elena

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Le personnel est accueillant et souriant, ce qui rend le séjour agréable. En revanche, l’hôtel est un peu vieillissant, notamment la chambre 604. On remarque des traces sur les murs et sur la porte des WC. De plus, le lavabo de la salle d’eau était bouché. Un rafraîchissement des chambres et une meilleure attention à l’entretien seraient appréciables.
Stayed 1 night in Dec 2025

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!
Stayed 4 nights in Nov 2025

8/10 Good

Lena

Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Stayed 1 night in Oct 2025

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, but difficult to access

Breakfast was excellent. The location of the hotel was excellent too. But, it is necessary to inform the guests that it is not easy to bring the luggage to the hotel individually. in my case, police officers gladly helped me to drive to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 1 night in Sep 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephanie at the reception was terrific, she was so helpful in assisting us with our final estatement,
Stayed 1 night in Sep 2025

10/10 Excellent

Eunjong, LOS ANGELES

Stayed 3 nights in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest staff! Nothing is too much, and they are just marvellous. Bed: good bed, linen etc as at Mercure - the room looks as though it may be halfway through refurb Bath: good strong rain shower, separate toilet in a v small room which was unusual Breakfast: good continental range
Stayed 3 nights in Aug 2025

10/10 Excellent

Shuyu, Acton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025

8/10 Good

Céline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement placé
Stayed 1 night in Aug 2025

10/10 Excellent

Radhika

Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Stayed 2 nights in Aug 2025

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the Palace of the Popes, near great dining by exploring side streets off the main thoroughfare, helpful staff. Good value for the money.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Ksenia

Liked: Cleanliness, property conditions & facilities, room comfort
Location is perfect, need some upgrades specially carpet.
Stayed 2 nights in Jun 2025