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Reviews

4.1 / 5Very Good
375 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Avignon City Hall
    1 min walk
  • Popular Location
    Place de l'Horloge
    1 min walk
  • Popular Location
    Avignon Cathedral
    3 min walk
  • Airport
    Avignon (AVN-Caumont)
    18 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Classic Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Classic Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Avignon

Located in Avignon, Mercure Avignon Centre Palais des Papes is in the city center and near a train station. Palais des Papes and Chateauneuf-du-Pape are notable landmarks and SplashWorld Provence is a popular area attraction. Piratland and Epicurium are also worth visiting. Our guests love the hotel's quiet location.

Popular Location

What's nearby

  • Avignon City Hall - 1 min walk
  • Place de l'Horloge - 1 min walk
  • Palais des Papes - 3 min walk
  • Avignon Cathedral - 3 min walk
  • Musee du Petit Palais - 4 min walk

Getting around

  • Avignon Central Station - 11 min walk
  • Marseille (MRS-Marseille - Provence) - 56 min drive

Restaurants

  • Le Bistro GABIN – Brasserie with a bar offering French cuisine. Serves lunch and dinner daily.

About this property

Mercure Avignon Centre Palais des Papes

4-star Avignon hotel in Avignon City Centre, walk to Palais des Papes
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. All 86 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Other amenities available to guests include room service, rainfall showerheads, and coffee makers.
Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: EUR 15 per night
Discounted parking nearby

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 15.90 for adults and EUR 0 for children
1 restaurant
1 bar
Room service available

Family friendly

Dry cleaning service
Laundry facilities

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Spanish

Business services

Business center

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Hair dryer
Rainfall showerhead

Entertainment

Cable channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Phone
Safe

Policies

Check-in

Check-in between noon - midnight

Check-out

Check-out before noon

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.90 for adults and EUR 0 for children (approximately)
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not permitted at this property.

Property is also known as

  • Accor Avignon Cite Des Papes
  • Hotel Mercure Cité des Papes
  • Hotel Mercure Cité des Papes Avignon
  • Mercure Avignon Cite Des Papes Hotel Avignon
  • Mercure Cité des Papes
  • Mercure Avignon Centre Palais Papes Hotel
  • Mercure Palais Papes Hotel
  • Mercure Avignon Centre Palais Papes
  • Mercure Palais Papes
  • Mercure Avignon Centre Palais des Papes Hotel
  • Mercure Avignon Centre Palais des Papes Avignon
  • Mercure Avignon Centre Palais des Papes Hotel Avignon
4.1

Very Good

5 - Excellent
127
4 - Good
183
3 - Okay
50
2 - Mediocre
9
1 - Poor
6
4.3
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property provides basic accommodations. The location is great for exploring Avignon. It is right in the heart of everything. The issue we encountered is not being informed about the level of complexity getting to the hotel by car. The roads within the city walls are very confusing and you need to know EXACTLY which route to take. To add to the confusion, the main road was closed for a parade the day we arrived. Our GPS dropped is within the walls and we had to walk through the town to find the hotel. Once we finally found it, the front desk explained parking and drop off routes. It would have been much easier knowing this information in advance.

Stayed 3 nights in Oct 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    Great location, not so great experience.

    The location is excellent. However the hotel is quite run down. Our non - smoking room had clearly been smoked into and all they did was spray with refresher and that made it worse. Also, I am quite certain we got a ton of bites all over on our body while staying here. Still dealing with the pain. The room lacked pillows. We got two tiny pillows. The shower design is so bad. Everytime the bathroom fills up with water spilled from the shower. The hotel needs work.

    Stayed 2 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location near Palau’s des Papes and le pont Clean and quiet

    Stayed 1 night in Sep 2019

    3/5

    • Liked: Property conditions & facilities

    This is definitely NOT 4 star hotel. Location is amazing, right next to all historical places and have a lot of dining options close by. Tiny room with uncomfortable bed and almost non existing pillows.

    Stayed 2 nights in Sep 2019

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