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Mercure Avignon Centre Palais des Papes

Property class: 4

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Photo gallery for Mercure Avignon Centre Palais des Papes

A historic stone building with arched windows and a balcony with potted plants.
A hotel with a modern facade, multiple floors, and a prominent entrance with a sign.
A circular stone fountain with water spouting from the center, surrounded by a grassy area with small plants.
A hotel room with a bed, a desk, a chair, a small table with breakfast, and a bathroom.
A modern breakfast area with a buffet setup, including various pastries and beverages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $172
$151 nightly
$172 total
Total with taxes and fees
Sep 28 - Sep 29

Explore the area

View in a map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, two bedside tables, a sofa, a round table, and a lamp.

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, two chairs, a small table, a nightstand, and a cityscape wall art.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a cityscape mural on the wall, and a round table.

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a cityscape mural, a television, and a window with curtains.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

A neatly made bed with a grey headboard, white and yellow pillows, and a patterned wall in the background.
Kyriad Avignon Palais Des Papes
Avignon City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 818 reviews
$87 nightly
The price is $100
Oct 13 - Oct 14
Total with taxes and fees
Kyriad Avignon Palais Des Papes

About the neighborhood

Avignon

With a stay at Mercure Avignon Centre Palais des Papes, you'll be centrally located in Avignon, steps from Place de l'Horloge and Palais des Papes. .This hotel is 0.6 mi (1 km) from Musée du Petit Palais and 1.1 mi (1.7 km) from Avignon Cathedral.

What's nearby

  • Rue de la Republique - 1 min walk - 0.1 miles
  • Place de l'Horloge - 2 min walk - 0.1 miles
  • Avignon Cathedral - 2 min walk - 0.1 miles
  • Palais des Papes - 3 min walk - 0.2 miles
  • Avignon Festival - 9 min walk - 0.5 miles

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪La Civette - ‬1 min walk
  • ‪Café In and Off - ‬1 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Beer District Avignon - ‬3 min walk
  • ‪D'Ici et d'Ailleurs - ‬3 min walk

About this property

Mercure Avignon Centre Palais des Papes

Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a vending machine and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1975
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 19 2026 to May 2 2027 (dates subject to change).
The property will be renovating from October 19 2026 to May 2 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes

Hotel Mercure Cité des Papes

Hotel Mercure Cité des Papes Avignon

Mercure Avignon Cite Des Papes Hotel Avignon

Mercure Cité des Papes

Mercure Avignon Centre Palais Papes Hotel

Mercure Palais Papes Hotel

Mercure Avignon Centre Palais Papes

Mercure Palais Papes

Mercure Avignon Centre Palais des Papes Hotel

Mercure Avignon Centre Palais des Papes Avignon

Mercure Avignon Centre Palais des Papes Hotel Avignon

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 304 out of 756 reviews
Rating 8 - Good. 313 out of 756 reviews
Rating 6 - Okay. 86 out of 756 reviews
Rating 4 - Poor. 30 out of 756 reviews
Rating 2 - Terrible. 23 out of 756 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast, room and air conditioning. Wonderful value for the cost!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from reception service to cleanliness, location and buffet breakfast. However, we did miss having small wash towels in the bathroom. We enjoyed our stay there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hotel in great central location. Excellent choice for Avignon visitors. Room was comfortable, shower and bathroom were above average, and the staff was accommodating and friendly.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated hotel with a friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

philip

Disliked: Cleanliness, amenities, property conditions & facilities
Great bed ok breakfast, the rest not great for the cost!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Especially appreciate the multi-temperature water dispenser in the hallway and the rainwater showerhead.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Shuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oddly, there wasn’t a waste basket anywhere in the room or bathroom. The hotel is in an excellent location, and the air conditioning works quite well. For Americans, the bathroom was small and could have used counter space. Staff was incredibly helpful!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and perfect for our pets.
Stayed 1 night in May 2024
Verified review

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
only issue I found was that the shower temp fluctuated at times.... no fan in the toilet room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for access to the activities I wanted to do
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the Palace of the Popes, near great dining by exploring side streets off the main thoroughfare, helpful staff. Good value for the money.
Stayed 2 nights in Aug 2025