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WoodSpring Suites Austin Northwest

2.5 star property

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Photo gallery for WoodSpring Suites Austin Northwest

A multi-story hotel with a prominent '7' logo, indicating it is part of the 7 Hotels chain. The building has a flat roof, multiple windows, and a covered entrance area.
A hotel room with a large bed, a small table, a chair, and a window with blinds.
Desk, laptop workspace, iron/ironing board (on request), WiFi (free)
A hallway with a wooden floor, a reception desk with a computer, and a door leading to a room.
A reception area with a check-in/check-out sign, a map of Austin, and two laptops on a shelf.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
The current price is $71
$59 nightly
$71 total
Total with taxes and fees
Jul 23 - Jul 24

Explore the area

View in a map
13689 Research Blvd, Austin, TX, 78750-2209
  • Place, Austin Aquarium
    ‪17 min walk‬
  • Place, Main Event Entertainment
    ‪2 min drive‬
  • Place, Lakeline Mall
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a window with blinds, a heater, and a blue wall.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board (on request), WiFi (free)

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

WiFi (free), alarm clocks, bed sheets
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,050 reviews
$62 nightly
The price is $74
Jul 23 - Jul 24
Total with taxes and fees
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About the neighborhood

Austin

With a stay at WoodSpring Suites Austin Northwest in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Travis and Lake Austin. .This hotel is 13.6 mi (21.9 km) from Kalahari Indoor Water Park and 14.7 mi (23.7 km) from University of Texas at Austin.

What's nearby

  • Austin Aquarium - 17 min walk - 0.9 miles
  • Main Event Entertainment - 2 min drive - 1.7 miles
  • Lakeline Mall - 3 min drive - 1.4 miles
  • University of Texas at Austin - 18 min drive - 18.4 miles
  • Lake Travis - 22 min drive - 7.7 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪P. Terry's Burger Stand - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Mill Bar & Grill - ‬4 min drive
  • ‪The Special Noodle House - ‬3 min walk

About this property

WoodSpring Suites Austin Northwest

WoodSpring Suites Austin Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 113 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 8:00 PM), Saturday to Saturday (10:00 AM – 4:00 PM), and Sunday to Sunday (3:00 PM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

WoodSpring Suites Austin Northwest Reviews

Reviews

5.4
Rating 10 - Excellent. 122 out of 572 reviews
Rating 8 - Good. 76 out of 572 reviews
Rating 6 - Okay. 74 out of 572 reviews
Rating 4 - Poor. 70 out of 572 reviews
Rating 2 - Terrible. 230 out of 572 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very unprofessional,Customer service is very poor a lot of hobo’s outside also and gang activities.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ice cold AC and comfortable bed were the highlights. Staff was friendly. No soap or shampoo so pack accordingly. Low water pressure so no showers but enough to flush toilets and brush teeth. Linens appeared cleaned but stained. We choose to cut our trip early.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Ishpal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overbooked. I had a late flight coming in and they had no staff or room. Horrendous experience!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Tammie

Liked: Amenities
Clean and quiet. Very easy check In and very nice helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for a room at this hotel on Hotels.com for Sat, Mar 28, 2026. When I showed up, there was nobody at the front desk, except 2 hand-written notes on the door that say: "Any reservations made were canceled, due to overbooking" and "Overbooked & sold out. Call 3rd party for refund". I was not able to get any assistance from Hotels.com that night, and the day after regarding my refund. Needless to say, TERRIBLE rating is given to Hotels.com and the WoodSprings Suites Austin Northwest.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service, amenities
The front staff responded very unprofessionally to people checking in when stressed over a third-party payment. The language that was used it was very most not one that should be working in a front office area no matter the situation there should not have been an argument with a guest.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirona

Good and affordable place with plenty of parking.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite n comfortable
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

ANTHONY

Disliked: Cleanliness, staff & service, property conditions & facilities
We got there and the reception had a stick in her hand wavying it around stating she no longer had any room available. I proceeded to tell her that I had a resevervation and I had already paid it. I called at 7pm to confim my room and let the front desk know I would be arriving later than usual and she mentioned there is no set time on when to check in. When I arrived at 2 am after traveling 6hrs She states unfortunatly the room is no longer available and that I would have to call the third party that I booked with to get my refund back. No customer service provided she didnt even try and refer or recommend any other hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Great place for a quick stay. The only thing was the windows and AC systems
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Phillip

Great Hospitality
Stayed 14 nights in Sep 2023
Verified

6/10 Okay

Diego

Liked: Staff & service
The Staff was helpful and accommodating.
Stayed 1 night in Mar 2024
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nest clean simple convenient reasonable price.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Massimo

Liked: Staff & service
Disliked: Property conditions & facilities
Inside room very strong smells
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yakshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel review

People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
Stayed 1 night in Apr 2024
Verified

8/10 Good

claudia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
To much noise durin the night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dalia

Good
Verified

2/10 Terrible

Yehonatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 12 days in this property, asked they will clean the room, they promised tomorrow 4 times and it did not happen. Towel are extra money. The service from the property manager was very bad, I made a reservation by mistake for 12 nights instead of 9 in the same day of check in at 9:30pm, when I was at the front desk asked to fix it and they said it will be fixed by the manager in the morning. she did not want to refund the 3 nights. Had 5 more nights booked in the property in a week from check out and canceled it. Not worth staying here, I recommend staying in a better property.
Stayed 12 nights in Sep 2025
Verified

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't return to this place because the property is managed poorly.
Stayed 14 nights in Oct 2024