Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Terrace/patio
Free daily buffet breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$96
$81 nightly
$96 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Restore My Control
    ‪14 min walk‬
  • Place, Ascension Seton Northwest
    ‪19 min walk‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

About the neighborhood

Austin

Located in Austin, Tru By Hilton Austin NW Arboretum, TX is within a 15-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 9.9 mi (15.9 km) from Lake Travis and 6.1 mi (9.8 km) from Lake Austin.

What's nearby

  • Restore My Control - 14 min walk - 0.8 miles
  • Ascension Seton Northwest - 19 min walk - 1.0 mile
  • Quarry Field - 3 min drive - 1.7 miles
  • Apple Inc. - 4 min drive - 1.7 miles
  • University of Texas at Austin - 12 min drive - 11.9 miles

Getting around

  • Howard Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪P. Terry's Burger Stand - ‬15 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Chuy's - ‬3 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
This smoke-free hotel was built in 2022.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 972 reviews
Rating 8 - Good. 163 out of 972 reviews
Rating 6 - Okay. 46 out of 972 reviews
Rating 4 - Poor. 23 out of 972 reviews
Rating 2 - Terrible. 17 out of 972 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

David

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! We were to have a king bed but got two queen sized beds.
Stayed 1 night in Dec 2025

10/10 Excellent

saeid

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept property and great service. The rooms were clean and well kept.
Stayed 1 night in Nov 2025

8/10 Good

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Sybil

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Nov 2025

10/10 Excellent

lan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Quiet, had no issues with any request or question. The EV charging stations worked for
Stayed 3 nights in Nov 2025

6/10 Okay

Jordana

Stayed 1 night in Nov 2025

10/10 Excellent

Muneeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable rooms, good service and nice breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

Maria

Stayed 2 nights in Nov 2025

8/10 Good

Shaketha

Business traveler
Liked: Cleanliness, staff & service, amenities
Our stay was fine but the water pressure in the shower sucked. Also I wish there was more options at they’re breakfast buffet. Other than those 2 small issues, the hotel was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place for the price. Very friendly staff. Located as close as you can get to anything in Austin.
Stayed 1 night in Nov 2025

10/10 Excellent

JaQuay

Liked: Cleanliness, amenities, property conditions & facilities
everything was well laid out.
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!! Would definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Yes room spotless, staff courteous and uplifting decor
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

8/10 Good

Ning

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staffs
Stayed 1 night in Nov 2025

8/10 Good

Kaija

Stayed 1 night in Nov 2025

10/10 Excellent

Stefan

Stayed 1 night in Nov 2025

8/10 Good

Armando

Stayed 1 night in Nov 2025

10/10 Excellent

Annette F

Liked: Staff & service, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

4/10 Poor

Fermin

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast area didn’t have much selection. The juice in the machine was watered down. Coffee and hot cocoa station was a disappointment as well.. no creamer and the coffee was cold. We weren’t able to enjoy sitting in the outdoor area either because there was a homeless man out there that was acting strange so we just ended up going back up to our room.
Stayed 3 nights in Nov 2025