4/10 Poor
BJ
Traveled with partner
Sep 12, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
GREAT view of the lake, not so great Resort.
Showed up Wednesday afternoon. Paid the $50 early check-in fee, got settled in the room and went out exploring around 2pm.
Went to the back porch bar. Conflicting info—either closed all day or open 4pm-10pm. We go back to the room and get our swimwear on. We make our way to the pool to take advantage of the Snack Bar. That’s not open either, just one the weekend. You have to contacted the restaurant. We walk to the gate that connects to the restaurant. It’s chained shut. So we have to walk around to the front of the building. We walk in the first door. No signs no nothing to prevent us from walking in. Once we’re inside, dressed in our swimwear, we’re greeted by a very formal private party. We see ourselves out. Lock the door. Put a sign up. SOMETHING.
Thursday—the whole reason for the trip is my wife’s birthday. We’re going ziplining(Lake Travis Zipline would 10/10 recommend) and then wanted to get couples massages. Call the spa to make reservation. No answer. We go ziplining and call the spa again. No answer again. So instead of paying $500(after tax and included 20% gratuity) for a couples massage, we go somewhere else and spend $300 with a few extras included instead. 1) the resort overcharges 2) their loss.
Only got 1500 characters. Cant even tell you about the birthday cake or lack of $25 credit. AND front desk didn’t even ask how our stay was at checkout. If you don’t go in-season or on the weekend, it’s a ghost town
BJ
Stayed 2 nights in Sep 2025