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Hilton Garden Inn Austin Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Lobby
Meeting facility
Reception
Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$120
$101 nightly
$120 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Rainey Street
    ‪5 min walk‬
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hampton Inn & Suites Austin Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
$130 nightly
The price is $156
Jan 23 - Jan 24
Total with taxes and fees
Hampton Inn & Suites Austin Downtown

About the neighborhood

Austin

With a stay at Hilton Garden Inn Austin Downtown, you'll be centrally located in Austin, a 9-minute walk from Austin Convention Center and 11 minutes by foot from Waterloo Park. .This hotel is 0.9 mi (1.5 km) from Austin Children's Museum and 1 mi (1.7 km) from Texas State Capitol.

What's nearby

  • Rainey Street - 5 min walk - 0.3 miles
  • Austin Convention Center - 7 min walk - 0.4 miles
  • Sixth Street - 12 min walk - 0.7 miles
  • Texas State Capitol - 15 min walk - 0.8 miles
  • University of Texas at Austin - 19 min walk - 1.0 mile

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Jim-Jim's Water-Ice - ‬3 min walk
  • ‪Mala Vida - ‬2 min walk

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, 9-minute walk to Austin Convention Center
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at 18th over Austin serving guests of Hilton Garden Inn Austin Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 9022 square feet (838 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 139 out of 1007 reviews
Rating 4 - Poor. 92 out of 1007 reviews
Rating 2 - Terrible. 109 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Miral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clarisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, Rachel at the front desk was very nice and welcoming during the check in process and recognized my status as a Hilton Honors member which was nice since she’s the first one to mention it and I’ve been an honors member for two years. The room was nice and clean and so was the bathroom but I have to say the elevators got me and my friend dizzy every time we used them and this has never happened before so I’m not sure what it could be, they also sound old. We went to the bar once but we really enjoyed our drink and the service provided. We didn’t get to try the breakfast so I’m not sure if it’s good or not. They have valet parking which is nice didn’t have any problems and was also given good service. Overall I would probably stay here again and recommend it to others.
Stayed 2 nights in Oct 2025

10/10 Excellent

SHAUN, Aylmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were excellent
Stayed 1 night in Oct 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! Our friends and I stayed the night for my husband’s birthday and most the staff was very friendly and efficient! However, I unfortunately need to address was experience with valet. Pulling up the valet attendant seemed dazed, confused, sweating profusely; and I was concerned that maybe he was experiencing some sort of heat stroke or dehydration at first. He was swaying a bit when he leaned down to our driver window and asked us what we are here for and we had to repeatedly assure him that we had a reservation already booked after he told us that the hote was booked out. He then simply, empty eyed, stared at us and finally asked for my name. After his slurring, we climbed out the car and I went to grab our bags from the trunk. Before I even finished pulling things out the valet driver began to drive with me half way bent into the trunk😨 Our car has a feature that it will loudly & repeatedly beep if the trunk is open while in Drive (also rear view mirror🙄) he didn’t hear me or my guests callinf him to stop until his coworker shouted loudly enough for him to realize. We’ve yet to check out and I’m hoping our vehicle is in the same condition as it was before it was parked by that specific attendant (especially for a $70 single overnight charge?). Checking in we were all left wondering if staff isnt accommodated for the heat and he experience dehydration or if he was just really high on the job… driving vehicles for guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property and location
Stayed 1 night in Oct 2025

10/10 Excellent

Tommy

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Oct 2025

10/10 Excellent

Abel

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and awesome view from our room on the 1

Room was great, plenty of space to move around, not like normal hotel rooms, loved it.. view was great.
Night view of our room 1031
Night view of our room 1031
Common area on 10th floor
Our room 1031
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Karen

Stayed 1 night in Oct 2025

10/10 Excellent

JEAN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was tiny and looked like a duck bath
Stayed 2 nights in Oct 2025

6/10 Okay

Kelsey

Disliked: Staff & service, amenities, property conditions & facilities
The hotel could use an update
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 1 night in Oct 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signage for entrance was hard to see.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharath

Stayed 1 night in Sep 2025

2/10 Terrible

Martha A

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Carrie

The valet parking service is the worst I’ve ever experienced. They’re extremely slow and expensive. $70 per day. Also, they did attempt to charge my credit card for two days valet service even though we arrived at 4PM and departed the hotel by 10AM the following day. Check your credit card charges with this valet service! The valet service makes you download an app and holds your car hostage until you do it and show them you completed the transaction. It’s sketchy!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other than reception being too slow(any time of the day),I had great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatum

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Horrid experience. Awful customer service and professionalism. $90 to park PER night. And, refusal to repair maintenance issues with toilet in room!!
Stayed 1 night in Sep 2025

8/10 Good

Christa Lynn

Stayed 3 nights in Sep 2025

6/10 Okay

Madelynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decent hotel

Bar and restaurant were not open Saturday night (part of the reason we booked this place). Convenience to Austin’s landmarks was great. Hotel is very outdated, but not yet entirely decrepit. Service was great, though valet did take a little longer than expected and is not optional (~$70/night)—unless you’d like to park your car far away in an unsafe lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Staff & service
Stayed 1 night in Sep 2025