With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. .This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.
What's nearby
Arboretum at Great Hills Mall - 14 min walk - 0.8 miles
J. J. Pickle Research Campus - 15 min walk - 0.8 miles
Museum of Ice Cream - 2 min drive - 2.1 miles
Domain Northside - 2 min drive - 2.4 miles
Q2 Stadium - 4 min drive - 1.4 miles
Getting around
Kramer Station - 4 min drive
Austin Station - 12 min drive
Austin-Bergstrom Intl. Airport (AUS) - 21 min drive
Restaurants
Starbucks - 15 min walk
Panera Bread - 8 min walk
The Cheesecake Factory - 17 min walk
Dave & Buster's - 5 min walk
Mighty Fine Burgers Arbor Walk - 4 min drive
About this property
Embassy Suites by Hilton Austin Arboretum
Suburban hotel with free breakfast and a fitness center
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 21 per night; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
DJs American Grill
Things to do
Gym
Hot tub
Indoor pool
Indoor pool (guest access)
TV in common areas
Family friendly
Art supplies
Children's games
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Living room
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Wedding services
Business services
1,959 square feet of conference space
24-hour business center
5 meeting rooms
Computer station
Outdoors
Beach towels
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
6 floors
Ballroom
Banquet hall
Built in 1998
Designated smoking areas
Room amenities
Bedroom
Double sofa bed
Down comforter
Pillowtop mattress
Premium bedding
Bathroom
Detached private bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
Wet bar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Living room
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: USD 21 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin
Embassy Suites by Hilton Austin Arboretum Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 451 out of 1000 reviews
10 - Excellent
451
Rating 8 - Good. 193 out of 1000 reviews
8 - Good
193
Rating 6 - Okay. 160 out of 1000 reviews
6 - Okay
160
Rating 4 - Poor. 112 out of 1000 reviews
4 - Poor
112
Rating 2 - Terrible. 84 out of 1000 reviews
2 - Terrible
84
8.0/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Ashlyn
Sep 5, 2025
Ashlyn
Stayed 1 night in Aug 2025
8/10 Good
Christopher
Traveled with family and small children, Traveled with group, Traveled with family
I made my reservation 2 months in advance. I was attending a long term care conference. The host hotel was charging for parking. When I looked at Embassy and into the fine print, I did not see any charges for parking. This is the main reason I chose embassy and paid $300 for a 2 night stay. To my surprise upon checking in, I’m told parking was $21 per day - billed by a 3rd party vendor. Very frustrated that this charge was no where on the website. The conference host hotel was 6 minutes away, provided a code and parking would have been $11. 3 people checked in after me and had the same surprise. Embassy needs to be truthful about the prices. Won’t be staying here ever.
First of all, the staff was great and very accommodating. The hotel is in poor condition, the furniture is old and dated. The sofa bed mattress was worn to the coils. Alexis, moved us to a different room with a newer sofa bed. Which was much better but the sink was stopped up. The breakfast was excellent. But, I will not be going back to any Embassy Hotel until they make some much needed renovations and updates.
at night time the toilet started to leak water none stop, i call the front desk no body answer, then i had to go and look for the front desk person, with all the wet towels to show him how bad it was, he said he couldnt do anything and i coulnt move rooms because my wife was sleeping and i had to get up very early.
The Embassy team was very helpful and friendly. Check-in was super quick. Even adding an additional night during our stay was very easy. It's not a brand new building, but it is well maintained and very clean. It has a "welcoming" feel to it. Beds were comfortable. Made-to-order breakfast great! We'll be back!
A nice hotel with a nice layout. Comfortable and quiet rooms. The breakfast options were good, but our second day they stopped putting out eggs and hour before the buffet was supposed to end. We ordered omelettes that took 30 minutes. The lobby/conference area bathroom was filthy. Another surprise was the $20 a night parking. I'm not sure I've ever been charged parking for a suburban hotel.