Comfort Suites Austin NW Lakeline

2.5 star property

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Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, sun loungers
Free daily continental breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
$66
$56 nightly
$66 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
13681 N. US Hwy 183, Austin, TX, 78750
  • Place, Austin Aquarium
    ‪10 min walk‬
  • Place, Main Event Entertainment
    ‪17 min walk‬
  • Place, Lakeline Mall
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(28 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Austin

With a stay at Comfort Suites Austin NW Lakeline in Austin (Pond Springs), you'll be within a 15-minute drive of H-E-B Center and Lake Travis. .This hotel is 15.5 mi (25 km) from University of Texas at Austin and 10.8 mi (17.4 km) from Lake Austin.

What's nearby

  • Austin Aquarium - 10 min walk - 0.6 miles
  • Main Event Entertainment - 17 min walk - 0.9 miles
  • Lakeline Mall - 2 min drive - 1.7 miles
  • JumpStreet - 3 min drive - 1.9 miles
  • University of Texas at Austin - 15 min drive - 16.1 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪P. Terry's Burger Stand - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪The Special Noodle House - ‬4 min walk
  • ‪Midori Sushi Austin - ‬15 min walk

About this property

Comfort Suites Austin NW Lakeline

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Austin? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Comfort Suites Austin NW Lakeline Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ramiro

Traveled with partner
Disliked: Amenities
Property was exactly what we needed. Clean and safe, plenty of restaurants and grocery near by. The elevator made some loud creaky, struggle noises. Did not feel safe. Its an older location so not surprised plus it was very affordable.
Stayed 2 nights in Sep 2025

6/10 Okay

Keiana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s ok for an overnight stay.
Stayed 1 night in Sep 2025

6/10 Okay

Victor

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Rosa

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Shiva Kumar

Traveled with family
Disliked: Cleanliness, staff & service
It was very Unclean, no AC in hall way or walkway. Receptionist wasn’t so informative nd friendly. BF was terrible, as the pancakes machine wasn’t working and there was no cream cheese. Very less options to neat, coffee was way nasty. Overall our stay was terrible nd this is the 1st time we experienced this from comfort-inn 😒
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2025

6/10 Okay

Murad

Liked: Staff & service
Disliked: Property conditions & facilities
Room is ok. Good Breakfast comes with room.
Stayed 1 night in Aug 2025

10/10 Excellent

derek

Stayed 1 night in Jul 2025

6/10 Okay

Marcia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything!
Stayed 2 nights in Jul 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good service.
Stayed 1 night in Jul 2025

10/10 Excellent

Evan

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cost or comfort-- you pick!

The hotel is outdated, the breakfast was disgusting (bad coffee & unhealthy junk, except for the bananas), the carpets are gross and stained (rooms, hallway), the bedroom was super dark and dungeon-like, and shower floor was dirty & stained. We are on a prolonged visit to the area and wanted to save a little money on hotel costs, but this was NOT worth the savings.
Stayed 1 night in Jul 2025

8/10 Good

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spacious, bed was nice and comfortable. Our only observation was the WiFi was not working properly on the third floor, but hotel staff were able to move us to the first floor on the second day. Hopefully hotel staff would correct this issue for future guests.
Stayed 3 nights in Jul 2025

2/10 Terrible

Neiko

Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

This hotel is terrible it had bugs and the hot tub was never hot or had bubbles and service was terrible and breakfast was nasty
Stayed 4 nights in Jul 2025

8/10 Good

Muhammad

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good. Overall cleanliness and hygiene can be improved.
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Sofa bed was hard but the staff was nice the cleaning lady was kind and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

8/10 Good

Suzy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good, but not suitable for a toddler.

The drawers in the tv table would not stay closed. It was very cold in our room. The lights went out the morning we were packing up to leave. The tub had no plug for baths.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025