With a stay at Urban Rest Sylvia Park, you'll be centrally located in Auckland, within a 10-minute drive of Go Media Stadium and Mount Eden. .This aparthotel is 8.4 mi (13.5 km) from Sky Tower and 7.2 mi (11.6 km) from University of Auckland.
Sylvia Park Shopping Center - 1 min walk - 0.1 miles
Saint Ann Buddhist Temple - 13 min walk - 0.7 miles
Flat Rock Reserve - 2 min drive - 1.6 miles
Go Media Stadium - 4 min drive - 1.8 miles
Sky Tower - 10 min drive - 7.8 miles
Getting around
Auckland Sylvia Park Station - 6 min walk
The Strand Station - 23 min drive
Auckland Intl. Airport (AKL) - 29 min drive
Restaurants
Casablanca Cafe Sylvia Park - 8 min walk
Aroy Thai - 8 min walk
The Coffee Club - 6 min walk
Columbus Coffee - 2 min walk
Ippudo - 5 min walk
About this property
Urban Rest Sylvia Park
Aparthotel units in Auckland with kitchens
Urban Rest Sylvia Park offers 34 air-conditioned accommodations with hair dryers. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include showers. This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
Make yourself at home in one of the 34 air-conditioned rooms featuring kitchens with refrigerators and ovens. Complimentary wireless internet access is available to keep you connected.
Guests will find features like a virtual front desk.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Toaster
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Towels provided
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
Pets stay free
Service animals exempt from fees
One-time cleaning fee: NZD 230
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Virtual front desk
Location highlights
In a shopping district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Check out instruction will be sent to the guest via email a day before their departure.
Access methods
Private entrance, smart lock
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Urban Rest Sylvia Park Auckland
Urban Rest Sylvia Park Aparthotel
Urban Rest Sylvia Park Aparthotel Auckland
Urban Rest Sylvia Park Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 36 reviews
10 - Excellent
26
Rating 8 - Good. 6 out of 36 reviews
8 - Good
6
Rating 6 - Okay. 2 out of 36 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 36 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 36 reviews
2 - Terrible
0
9.2/10
Cleanliness
9.6/10
Amenities
9.6/10
Property conditions & facilities
Reviews
4/10 Poor
Craig
Business traveler
Sep 25, 2025
Poor planning and communication
We were put into a room that wasn’t made up. No clean towels, beds slept in by someone else, and dirty dishes. We got moved to another room which was also not cleaned. They expected us to stay. Finally after 3 hours on the phone between the two of us, we were able to get into a clean apartment.
There was a major power outage and I arrived late at night to a dark cold apartment that I couldn’t access. Urban rest had failed to inform me that the power was still out and as a result I turned up at work the next day crumpled and hungry . The info regarding how to get in once the power was on was slightly incomplete as well. Worth noting, that despite this will be staying again
Property was well appointed, clean, neat and modern. The included welcome chocolate and cooking basics were fantastic. House keeping presented the place beautifully.
Jason
Stayed 19 nights in May 2025
8/10 Good
Timothy
Business traveler
Jun 2, 2025
Liked: Cleanliness, room comfort
Timothy
Stayed 5 nights in May 2025
10/10 Excellent
Jacqueline
Traveled with family
May 5, 2025
Liked: Cleanliness, room comfort
An excellent stay
A very comfortable stay with my family of 4 adults
It is secure,quiet and all the ameneties are a walking distance. The Apartments are extremely clean.The one aspects that surprised me was
1. I had been charged for the apartment three weeks before my visit.
The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation.
You should sanitize matress.
Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest)
Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.
Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.
Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.