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The Surrey Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Surrey Hotel

An indoor swimming pool with a mural of a surfer on the wall, a glass balustrade, and a multi-level balcony with doors.
A hotel room with two beds, a desk, a chair, and a window with curtains.
A restaurant with a high ceiling, exposed beams, and a mix of red and green upholstered chairs.
An outdoor patio area with tables and wicker chairs, a red umbrella, and a view of a building with a sign that reads "THE SURF HOUSE".
A reception area with a sign above the door, two potted plants, and a tiled roof.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $88
$76 nightly
$88 total
Total with taxes and fees
Aug 11 - Aug 12

Explore the area

View in a map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Place, Western Springs Stadium
    ‪14 min walk‬
  • Place, Karangahape Road
    ‪3 min drive‬
  • Place, Eden Park
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Two single beds with white linens and black headboards, a bedside table with a phone, and a wall-mounted air conditioning unit.

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom, Garden View

A living room with a sofa, a TV mounted on the wall, a wooden dining table with chairs, and a carpeted floor.

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 431 sq ft
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio

A hotel room with a bed, a desk, a TV, and a bathroom.

Studio

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A hotel room with a bed, bedside table, and a painting on the wall.

Superior Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Front of property - evening/night
Quest Ponsonby
Grey Lynn
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.0 out of 5, Very Good, 830 reviews
$72 nightly
The price is $83
Aug 15 - Aug 16
Total with taxes and fees
Quest Ponsonby

About the neighborhood

Auckland

With a stay at The Surrey Hotel in Auckland (Grey Lynn), you'll be within a 5-minute drive of Eden Park and Queen Street Shopping District. .This hotel is 2.3 mi (3.6 km) from Sky Tower and 1.7 mi (2.8 km) from University of Auckland.

What's nearby

  • Western Springs Stadium - 14 min walk - 0.8 miles
  • Ponsonby Road - 16 min walk - 0.9 miles
  • Karangahape Road - 3 min drive - 1.6 miles
  • Eden Park - 3 min drive - 1.4 miles
  • Auckland Zoo - 4 min drive - 1.6 miles

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪The Kingslander - ‬19 min walk
  • ‪Umu Pizza - ‬18 min walk
  • ‪Ada - ‬3 min walk
  • ‪The Ragtime Cafe - ‬18 min walk

About this property

The Surrey Hotel

The Surrey Hotel offers 83 air-conditioned accommodations with hair dryers and irons/ironing boards. Smart televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and a reception hall.
You can enjoy a meal at The Surrey Pub serving the guests of The Surrey Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Auckland? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Surrey Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 429 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and staff wonderful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in an excellent location. Highly recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

royden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Lovely staff Nice food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and relaxed staff, funky hotel, amenities well maintained and spotless.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosemary

Liked: Cleanliness
Yes room was very clean and the staff very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christeen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and had everything we needed for our one night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great staff. Handy courtesy van to events at Eden Park, walking distance back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025
Verified

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and the bus to the rugby was amazing - thank you
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Verified

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at this establishment. Would definitely stay here again
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean & tidy, walking distance to many shops & cafes. Off street parking great too.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anishea

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities
I had an enjoyable four night stay at Surrey Hotel in Feb 2026. I had space and convenience which was fantastic. The ever helpful housekeeping staff went out of their way to provide me with coat hangers and a microwave which h was great. Very pleasant surroundings, close to local cafes and public transport. Swimming pool was average. Location in main building across the road and lack of changing facilities meant I only used it once during my stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Staff & service
Great place for the price
Stayed 1 night in Dec 2024