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InterContinental Auckland by IHG

5.0 star property

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Photo gallery for InterContinental Auckland by IHG

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Property video
Exterior
Exterior
Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
$230
$200 nightly
$230 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
1 Queen Street, Auckland, 1010
  • Place, Queens Wharf
    ‪1 min walk‬
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

8.6 out of 10
Excellent
(10 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

Suite, 1 Bedroom, Club Lounge Access, City View | City view

Suite, 1 Bedroom, Club Lounge Access, City View

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Classic Room, 1 King Bed, Harbor View

View from room

Classic Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(12 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed
  • Harbor view

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Harbor view

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | View from room

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

Suite, 1 Bedroom, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Harbor view

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 2 Queen Beds, Accessible

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbor View

View from room

Classic Room, 2 Queen Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Harbor view

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Presidential Suite

  • Sleeps 3
  • 1 King Bed
  • Harbor view

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

View from room

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed
  • Harbor view

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

View from room

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Harbor view

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About the neighborhood

Auckland

With a stay at InterContinental Auckland by IHG, you'll be centrally located in Auckland, steps from Commercial Bay and Auckland Ferry Terminal. .This luxury hotel is 0.1 mi (0.1 km) from Princes Wharf and 0.7 mi (1.2 km) from Spark Arena.

What's nearby

  • Queens Wharf - 1 min walk - 0.0 miles
  • Princes Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Spark Arena - 13 min walk - 0.7 miles

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ahi. - ‬2 min walk
  • ‪Gochu - ‬2 min walk
  • ‪The Shucker Brothers - ‬1 min walk
  • ‪Reign & Pour - ‬1 min walk

About this property

InterContinental Auckland by IHG

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 139 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, complimentary use of a nearby fitness facility, and bike parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
InterContinental Auckland by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

InterContinental Auckland by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 227 out of 258 reviews
Rating 8 - Good. 22 out of 258 reviews
Rating 6 - Okay. 5 out of 258 reviews
Rating 4 - Poor. 1 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Jaspreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail, the real 5 star service, the beautiful rooms. The Club lounge is excellent, possibly the best club lounge experience we’ve had in our travels. Best Auckland 5 star I’ve stayed in by far. Can’t wait to come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Lai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern well designed hotel in convenient location. Stayed with club level access, which had tea service and canapés in addition to breakfast. These were served in addition to some small items which were self served. The staff was super friendly and attentive. The lounge view was a gorgeous one of the harbor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, attentive staff! Moeka!
Stayed 5 nights in Oct 2025

10/10 Excellent

James, Morley

Stayed 1 night in Oct 2025

10/10 Excellent

Zoran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great location, would recommend. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Morley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Gai

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Kellie

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as my AKL office is in the same building. A colleague recommended tI try this hotel and I have to say it was a great place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room backed onto the elevator shaft and was very noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault our second stay, immaculate in every aspect especially the service, staff, room and food.
Stayed 1 night in Aug 2025

10/10 Excellent

Reece

Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new with good services
Stayed 1 night in Jul 2025