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Waitakere Resort & Spa

4.0 star property

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Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Lounge
Luxury Gate Villa | Living area | Flat-screen TV
Luxury Gate Villa | Premium bedding, in-room safe, desk, blackout drapes
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
$109
$94 nightly
$109 total
Total with taxes and fees
Feb 4 - Feb 5

Explore the area

View in a map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪4 min drive‬
  • Place, Waitakere Golf Club
    ‪9 min drive‬
  • Place, Waitakere Ranges
    ‪9 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Gate Villa

Luxury Gate Villa | Living area | Flat-screen TV

Luxury Gate Villa

  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, desk, blackout drapes

Loft Room

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Spa Apartment

Garden Spa Apartment | Premium bedding, in-room safe, desk, blackout drapes

Garden Spa Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment | Premium bedding, in-room safe, desk, blackout drapes

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View | Premium bedding, in-room safe, desk, blackout drapes

Two-Bedroom Apartment with City View

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Premier Room with City View

Premium bedding, in-room safe, desk, blackout drapes

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Room

Television

Loft Room

  • Sleeps 2

View all photos for Luxury Gate Villa

Premium bedding, in-room safe, desk, blackout drapes

Luxury Gate Villa

  • Sleeps 4

Garden Spa Apartment

  • Sleeps 4

Garden Spa View Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment With City View

Premium bedding, in-room safe, desk, blackout drapes

Two-Bedroom Apartment With City View

  • Sleeps 4

View all photos for Premier Room With City View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Premier Room With City View

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Auckland

Located in Auckland (Waiatarua), Waitakere Resort & Spa is within a 10-minute drive of Arataki Visitor Centre and Waitakere Ranges. .This golf hotel is 7 mi (11.3 km) from Waitakere Golf Club and 9.6 mi (15.4 km) from Karekare Beach.

What's nearby

  • Arataki Visitor Centre - 4 min drive - 4.5 miles
  • Artisan Wine - 8 min drive - 5.4 miles
  • Waitakere Golf Club - 9 min drive - 7.4 miles
  • Waitakere Ranges - 9 min drive - 6.7 miles
  • Piha Beach - 15 min drive - 11.2 miles

Getting around

  • Waitakere Station - 13 min drive
  • Auckland Intl. Airport (AKL) - 46 min drive

Restaurants

  • ‪Bmk - Bun Mee Kiwi - ‬12 min drive
  • ‪Swanson RSA - ‬14 min drive
  • ‪McDonald's - ‬12 min drive
  • ‪Swanson Station Cafe - ‬13 min drive
  • ‪Korero Cafe - ‬15 min drive

About this property

Waitakere Resort & Spa

Mountain hotel with a full-service spa, in the vicinity of Arataki Visitor Centre
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wairua Day Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 26 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Planning an event in Auckland? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (861 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 495 reviews
Rating 8 - Good. 163 out of 495 reviews
Rating 6 - Okay. 40 out of 495 reviews
Rating 4 - Poor. 19 out of 495 reviews
Rating 2 - Terrible. 15 out of 495 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place, thanks for the stay!
Stayed 1 night in Sep 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for a continental breakfast that I paid extra for. After showing the documents they wouldn’t make any changes. I was told to see Expedia.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The spa bath was enjoyable. The views were absolutely fabulous. Bush walks on your doorstep. Worth to stay at.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! Beautifully positioned amongst nature with fabulous views. Our room was spacious, clean, bright and airy with a gorgeous outlook towards Auckland city. The bathroom was luxurious. The restaurant served very nice meals for dinner and breakfast and friendly wait staff. We only booked for one night but would have loved to stay longer. Great spot to explore the nearby beaches of Piha and Bethels
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Staff & service, property conditions & facilities
I loved the quiet surroundings. The staff were excellent - very friendly and accommodating. The bed was really comfortable. The room was excellent - spacious and had everything I needed. 2 small things I didn't like - the fridge needed a clean and so did the drawer in the bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miodrag, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal environment, you need to come to see it yourself: it is like you are in the city, but actually in the middle of untouched forest.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor was a bit outdated but the views and gardens are outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh, Auckland

Stayed 1 night in Aug 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service
Beautiful food. Comfortable rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Traveled with partner
Disliked: Amenities
We stayed in one of the two apartments. It smelt damp, the bed was very hard and uncomfortable and the couches had stains on them. Unfortunately the beautiful view didn't make up for that and the sauna didn't seem to ever get to temperature.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinson

Business traveler, Traveled with partner
Liked: Amenities
Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view. Very large room with comfortable bed. Will definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

heather

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing , staff were very friendly
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time, there was an old biscuit that was under one of the beds and there was ants and a blow fly but the service and food was great I really enjoyed my getaway the workers were very nice and Im definitely coming back again
Stayed 3 nights in May 2025

8/10 Good

Wayne

Liked: Staff & service
We stayed in one of the cabins, was very private although the unit smelt very musty during our 2-night stay. There are no lights (bulbs have been taken out) on the driveway, so very dark walking from restaurant back to our cabin in the evening, could easily have walked over the bank as you cannot see anything
Stayed 2 nights in Apr 2025

10/10 Excellent

eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay where your surrounded by nature and peacefulness. I loved the food at the restaurant and recommend the eye fillet and the secrets of citrus for dessert!
Stayed 2 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
The view is amazing and the amenities on site meant that you could relax.
Stayed 2 nights in Mar 2025

8/10 Good

Keryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful, really comfortable beds
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Patio and outdated hotel
Stayed 2 nights in Mar 2025

8/10 Good

gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off beaten path
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Stayed 1 night in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Can recommend
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Views outstanding, pool & sauna on site. Restaurant good. Can recommend
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Disliked: Amenities
The rooms and property are run down. Room had torn curtains, holes in the ceiling, and stained bath towels. My room was above the restaurant and could hear constant loud noise of them cleaning the kitchen until almost 2am. Staff was excellent however
Stayed 2 nights in Feb 2025