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Heritage Auckland

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
2,097 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    SkyCity Casino
    2 min walk
  • Popular Location
    Sky Tower
    3 min walk
  • Popular Location
    Queen Street Shopping District
    5 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Tower Two Bedroom Suite

    Room Amenities

    • Sleeps 4
    • 2 King Beds
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Hotel Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Suite, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Tower Superior

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Tower Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Tower Deluxe Suite

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • 1 Bedroom Executive Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Auckland

Located in Auckland, Heritage Auckland is in the city center and near a train station. Princes Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Traveling with kids? Don't miss Auckland Zoo and Kelly Tarlton's Underwater World. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    SkyCity Casino - 2 min walk
  • Popular Location
    Sky Tower - 3 min walk
  • Popular Location
    Queen Street Shopping District - 5 min walk
  • Popular Location
    Viaduct Harbour - 8 min walk
  • Popular Location
    Auckland Ferry Terminal - 9 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 21 min drive

Restaurants

  • Hectors Restaurant – Serves breakfast, lunch, and dinner daily.

About this property

Heritage Auckland

This smoke-free hotel features a restaurant, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and an outdoor tennis court are onsite. All 185 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. 24-hour room service, minibars, and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Check-in for Tower room types is at a different location, 22 Nelson Street. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55 per night.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 30 and NZD 35 per person (approximately)
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 5-device limit. Parking height restrictions apply.

Property is also known as

  • Auckland Heritage
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel
  • Heritage Auckland Hotel
  • Heritage Auckland Auckland
  • Heritage Auckland Hotel Auckland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 5-device limit

Parking and transportation

  • Valet parking: NZD 45 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-35 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Golfing
  • Surfing/boogie boarding
  • Water skiing
  • Windsurfing

Where to eat

  • Hectors Restaurant – Serves breakfast, lunch, and dinner daily.
4.4

Excellent

5 - Excellent
1,122
4 - Good
747
3 - Okay
147
2 - Mediocre
66
1 - Poor
15
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

We had a short stay to see family and friends. Hotel was great. The room was good sized, quiet and comfortable, and the bed was super comfy. Restaurant was great and staff very friendly and helpful. Will certainly come back.

Stayed 1 night in Aug 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Really enjoyable stay

    We had a short but really nice stay - for a family birthday and to catch up with friends.

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We loved our mini break here, the service was exceptional. Eaasy to book and check in and our room was great! Awesome location to everything in town! Would book again.

    Stayed 1 night in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff were very friendly and helpful. Shower was average in strength. no other issues

    Stayed 1 night in Aug 2019

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