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Crowne Plaza Auckland by IHG

Property class: 4

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Photo gallery for Crowne Plaza Auckland by IHG

A modern hotel lobby with a high ceiling, large windows offering city views, and a mix of seating areas including sofas and tables.
A modern office with a large window overlooking a cityscape.
A modern hotel room with a curved staircase, a large window with a city view, a sofa with cushions, a coffee table, and a flat-screen TV.
A modern building with a glass facade, large windows, and a pedestrian walkway.
A hotel room with a large bed, a chair, a small table, and a TV.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $98
$85 nightly
$98 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(68 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(121 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View (High Floor)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

A modern office with a large window overlooking a cityscape.

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a sofa, and a view of the city.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

A hotel room with two beds, a chair, a desk, and a large window with curtains.

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

A hotel room with a large bed, a chair, a small table, and a TV.

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

A modern hotel room with a large bed, a desk with a TV, a balcony with a table and chairs, and a city view.

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A hotel room with a large bed, a desk, and a chair.

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

A hotel room with a bed, a sofa, a chair, and a desk with a laptop.

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Restaurant
Holiday Inn Express Auckland City Centre by IHG
Auckland Central Business District
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,172 reviews
$88 nightly
The price is $102
Oct 11 - Oct 12
Total with taxes and fees
Holiday Inn Express Auckland City Centre by IHG

About the neighborhood

Auckland

A stay at Crowne Plaza Auckland by IHG places you in the heart of Auckland, steps from Sky Tower and SkyCity Casino. .This hotel is 0.2 mi (0.3 km) from Queen Street Shopping District and 0.4 mi (0.7 km) from University of Auckland.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Slow Koi - ‬2 min walk
  • ‪Depot Eatery - ‬2 min walk
  • ‪Kiraku - ‬2 min walk
  • ‪Bao Baby Bao - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 352 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Aria Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 10118 square feet (940 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Aria Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 65.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza

Crowne Plaza Auckland

Crowne Plaza Hotel Auckland

Crowne Plaza Auckland Hotel Auckland Central

Crowne Plaza Auckland New Zealand

Crowne Plaza Auckland Hotel

Crowne Plaza Auckland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really amazing stay here, everything was perfect and breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, good breakfast, tidynand spacious room, helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for Auckland activities.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Very clean nice comfy bed and good shower 😊
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel for amount paid, including very good restaurant.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and amazing breakfast. Machine coffee included was a bonus at breakfast. Great location. Will stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine breakfast buffet.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, fantastic breakfast, spacious rooms, fantastic gym facilities
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wee Lee

Liked: Cleanliness
It had a clean room, an average breakfast
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Dari-Layne

Liked: Cleanliness, property conditions & facilities
Hotel was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kaori

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the most comfortable ever !!!! Close to the city and lots of amenities.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Concierge and Receptionist was very helpful Breakfast was plentiful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Great location! Very clean and great breakfast!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and close to local attractions and dining options
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities
Clean rooms, friendly staff,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Great room, absolutely fantastic breakfast!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. The staff were awesome and the hotel is spotless. We had breakfast this time and it was absolutely amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great and the location couldn’t be better. All the staff were great, especially Paris at the front desk who was a wealth of knowledge and a great ambassador for New Zealand.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Fantastic room, service and vibe
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff easy parking our bed was very comfortable and quiet have stayed twice now would go back
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all round accomodation.
Stayed 1 night in Nov 2025