See all properties

Crowne Plaza Auckland by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Crowne Plaza Auckland by IHG

Property amenity
Lobby sitting area
Exterior
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$119
$104 nightly
$119 total
Total with taxes and fees
May 28 - May 29

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(63 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(116 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Standard Room, 1 King Bed, City View (High Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | Room amenity

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Grand Millennium Auckland
Auckland Central Business District
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,759 reviews
$104 nightly
The price is $120
May 10 - May 11
Total with taxes and fees
Grand Millennium Auckland

About the neighborhood

Auckland

A stay at Crowne Plaza Auckland by IHG places you in the heart of Auckland, steps from Sky Tower and SkyCity Casino. .This hotel is 0.6 mi (0.9 km) from Princes Wharf and 0.6 mi (0.9 km) from Auckland Ferry Terminal.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Auckland Town Hall - 5 min walk - 0.3 miles
  • University of Auckland - 6 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Original Tony's - ‬3 min walk
  • ‪Slow Koi - ‬2 min walk
  • ‪Bonz Cajun Kitchen - ‬2 min walk
  • ‪Genzui Ramen Noodle Bar - ‬1 min walk
  • ‪Kiraku - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 352 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Aria Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 10118 square feet (940 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Aria Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth

Clean room. Very friendly and knowledgeable staff
Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a wonderful stay. The staff were very welcoming. The lobby bar was a great spot to sit and relax. The room had everything we needed. Only negative was that the room was looking tired. Renovation is needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best Staff ever. Great Hotel, and exceptional room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was the main standout. Obvious location, but the hotel from lobby to the room is excellent.
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Amazing!!
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Bhavin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities
Stayed 1 night in Jan 2026

8/10 Good

Bernardine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Room was very good. Bar was good. and check out was seamless.
Stayed 2 nights in Jan 2026

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean room, comfortable queen sized beds. Bathroom needs updating.
Stayed 1 night in Jan 2026

6/10 Okay

Elsdon, Freemans Bay

Stayed 1 night in Jan 2026

10/10 Excellent

Soumen

Liked: Cleanliness, property conditions & facilities
Very convenent location, great staff. Rooms are a bit tired but a great value hotel anyways!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very central and staff were accommodating and friendly.
Fantastic View
Stayed 2 nights in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026

10/10 Excellent

Roman

Great experience
Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room as well as friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Viraj

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Dinner was amazing. Room was nice and clean. Everything was walk able to shops ,restaurant ,bars .
Stayed 4 nights in Jan 2026

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and close to local attractions and dining options
Stayed 2 nights in Jan 2026

10/10 Excellent

Dylan

Stayed 1 night in Jan 2026

10/10 Excellent

Sergiy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The parking is next door. Just aim at hotel entrance and you will get there. Be aware of the tight parking spaces. The reception is on the 4th floor and all of the floors below are groceries, food courrt and some shopping The room waa big and clean and comfortable. Easy walk everywhere. I love the most how quiet it was considering location. We added parking and breakfast to the booking and it was great, worth it.
Stayed 2 nights in Dec 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
friendly front desk staff. The hotel was nothing special but the rooms were spacious and clean. in a decent area walking distance to activities. The pillows were a bit mushy but that is probably just personal preference. For the price it was a very decent stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
A awwsome hotel with a great location. It was clean, the staff were friendly, and had a delicious breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Traveled with partner
Liked: Property conditions & facilities
Everything was great upon check in
Stayed 2 nights in Jan 2026