4/10 Poor
Adam
Traveled with group
Feb 1, 2026
I was planning to attend Braves Fest in Atlanta with my son and another coach and his som from their youth baseball team. The weather, as everyone was aware, caused travel issues and we were not able to make it. On top of that, Braves Fest was canceled due to the weather, however we were not able to cancel our reservation for a refund. I’m sure SpringHill Suites is a wonderful place, but not allowing someone to cancel a hotel room is ridiculous. If you rent a home or a vacation property, I understand, but a hotel? That’s absurd.
Maybe that is Hotels.com policy, an if that’s the case, I won’t be using their site to book future trips.
Adam
Stayed 1 night in Jan 2026

















