Check in was outstanding, bellmen (Eric) great ,front of house very efficient
Bar service was super, the young man bartender was a real treat, taught us how to smoke an Old Fashion!!
Needs Improvement;
Tried repeatedly to order room service via phone , rang with no answer for 15 minutes, finally ordered on line , slow delivery
Checkout
Called for bellman to help with luggage, waited 15min , called back , waited 15 more minutes , went to front ~deck, long line, finally went outside and Eric apologized and came directly back up to room, brought them down and loaded car ( he needs a raise!!)