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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Exterior
Restaurant
Exterior
Fitness facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$116
$96 nightly
$116 total
Total with taxes and fees
May 24 - May 25

Explore the area

View in a map
12505 Innovation Way, Alpharetta, GA, 30004
  • Place, Avalon
    ‪5 min drive‬
  • Place, Regal Avalon
    ‪6 min drive‬
  • Place, Lake Lanier
    ‪20 min drive‬
  • Airport, Atlanta, GA (FTY-Fulton County)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Communications)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Atlanta/Alpharetta/North Point Mall
Alpharetta
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,055 reviews
$76 nightly
The price is $93
May 3 - May 4
Total with taxes and fees
Hyatt Place Atlanta/Alpharetta/North Point Mall

About the neighborhood

Alpharetta

Located in Alpharetta, Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is in the business district, a 3-minute drive from Avalon and 5 minutes from Wills Park. .This hotel is 4.5 mi (7.3 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital.

What's nearby

  • Avalon - 5 min drive - 2.3 miles
  • Regal Avalon - 6 min drive - 2.3 miles
  • North Point Mall - 7 min drive - 4.8 miles
  • Lake Lanier - 20 min drive - 16.5 miles
  • Mercedes-Benz Stadium - 38 min drive - 32.4 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 56 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Mac Windward - ‬12 min walk
  • ‪Beto’s Tacos - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk

About this property

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers 124 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 guestrooms featuring microwaves and MP3 docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
At Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Alpharetta? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 28 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel Alpharetta
Holiday Inn Express Alpharetta Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Hotel Holiday Inn Express & Suites Alpharetta - Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Express Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway by IHG

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Francisco, West End

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didn’t have hot water in the shower
Stayed 2 nights in Jan 2026

4/10 Poor

Amber

Traveled with family
Liked: Staff & service
I gave this hotel a poor review due to the number of issues we experienced during our stay. When we first arrived, we were put into a room that was not what I had reserved. I notified the front desk, and while the staff member was polite and tried to help, it took over an hour to get us moved into the correct room. This was frustrating as we were in town for a soccer tournament and I had exhausted kids ready for bed. Once we finally got settled and unpacked, we pulled out the sofa bed only to find there were no sheets or blankets. I had to go back down to the front desk to request them. Unfortunately, the sofa bed itself was awful and didn’t even lay flat. My son was elevated at an angle and couldn’t sleep. After a few hours of trying, we ended up all piling into one bed together. To make matters worse, there was also a leak coming from the shower or toilet. I called the front desk again and requested another room. In total, we were moved to three different rooms within 12 hours, which is unacceptable. Additionally, one of the elevators was not working during our stay, adding to the inconvenience. The staff did try to be accommodating, and I appreciate their efforts. However, given everything we dealt with, I asked the manager if he would consider refunding one night of our stay due to the repeated room changes and issues. He said he would apply a discount. After checking out and calling to confirm, I discovered that only $45 was refunded, which feels completely unreasonable
Stayed 3 nights in Jan 2026

4/10 Poor

Emilio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The location is excellent, and the breakfast is adequate; however, the beds were dirty and uncomfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Vyacheslav

Liked: Cleanliness, property conditions & facilities
Really good price with area around
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

Traveled with family and small children
Liked: Cleanliness
Cracked tile in bathroom, missing bathroom vent cover, splash guard on bottom of shower possibly installed by a 5 year old.
Stayed 1 night in Dec 2025

6/10 Okay

Rinki

Liked: Cleanliness
PDA
Stayed 3 nights in Nov 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Prepaid for two night stay, couldn't use room. Had 3 adults and baby, was to supposed to have king suite with sleeper sofa. Room we were assigned had a lounge chair for 3rd adult. Hotel admitted they had rooms with sleeper available, but couldn't switch it for me because reservation system was "down". Poor girl on duty had no clue, claimed tech support was unavailable because it was Thanksgiving, no management on duty or available to be called, no estimate of when problem would be fixed. Promised to call me when room was reassigned. Never received a call, and couldn't get through to front desk later. Waited hours and finally booked another room with Home 2 Suites so we didn't have to sleep in car. HIE is a joke, stay at any other comparable chain. Hotel was totally unconcerned with giving us the room we paid for with a 3 month old baby in tow on Thanksgiving night. Have not had time to look into refund. I won't give up easily.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff and especially the owner were great and went out of their way to make our stay wonderful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect room, staff courtesy excellent
Stayed 2 nights in Nov 2025

6/10 Okay

GAJARAJ

Business traveler
Liked: Cleanliness, staff & service, amenities
My shower handle broke and I was moved to a different room.
Stayed 4 nights in Nov 2025

2/10 Terrible

Saktheeswaran

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Room is not much cleaned and they didn’t restock the towels , breakfast pancake is not working
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
Stayed 2 nights in Nov 2025

10/10 Excellent

Georgia

Stayed 2 nights in Nov 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is amazing! Always asking if you need anything and always saying hello / good bye .Have a nice day etc. The room was ready on time! Very clean.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
dated but clean. Breakfast wasn't bad either.
Stayed 2 nights in Nov 2025

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked this trip for a family of 4 and had a queen bed and a sofa bed but nothing was there for bedding for the sofa bed. Then the phone didnt work to call housekeeping. The food for breakfast was limited.
Stayed 1 night in Nov 2025

10/10 Excellent

Balasubramani

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

anthony

Good value
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Stayed 1 night in Aug 2025

2/10 Terrible

Rose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to room in the area for years. I would stay here multiple times a year, but after this trip I will NEVER be back. I checked in around 11 at night, and everything seemed fine. My room didn't have a microwave, so I went down to ask about it and was told I would either have to give my food to the front desk agent or change rooms, so I changed. The next room was missing a refrigerator, telephone, front entry lights, and a door lock. I didn't feel safe in the room so I went back to the front desk and showed the receptionist a video of the room. She told me it looked like I had been put in an out of service room, even though she was the same person who had put me in the room 5 minutes earlier. I had to switch and move all our stuff to a third room. The third room was on the bottom floor right beside the kitchen and across from a storage room, with cars parked just outside the bedroom window. When we used the toilet, the seat slid off and looked like it was never properly attached. By this point, we were exhausted from traveling all day and went to bed. The manager in the morning simply said sorry, gave me a marginal number of points for the hotel on IHG rewards, and told me she would talk to her manager. The hotel has been going down, but this was a nightmare of a stay. Had it not been so late, I would have moved to a different hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Alek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Chrissie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The people working were nice, but the overall cleanliness was terrible. Our room smelled terrible, and one of the beds was too close to the AC and freezing, while the further parts of the room were too warm. There were strange stains on most of the walls.
Stayed 2 nights in Oct 2025

6/10 Okay

Tallulah

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall okay stay. Room was outdated, small, things like ironing board was old and stained. For price, was okay. Not a terrible stay.
Stayed 1 night in Oct 2025