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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Free daily buffet breakfast
Fitness facility
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$79
$65 nightly
$79 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Cobb Galleria Centre
    ‪3 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
Comfort Inn & Suites Atlanta/Smyrna
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.4 out of 5, 925 reviews
$65 nightly
The price is $79
Dec 15 - Dec 16
Total with taxes and fees
Comfort Inn & Suites Atlanta/Smyrna

About the neighborhood

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 6 minutes from Truist Park. .This hotel is 9.1 mi (14.6 km) from Georgia World Congress Center and 10 mi (16.1 km) from Georgia Institute of Technology.

What's nearby

  • Cumberland Mall - 3 min drive - 3.0 miles
  • The Battery Atlanta - 3 min drive - 3.5 miles
  • Cobb Galleria Centre - 3 min drive - 3.6 miles
  • Truist Park - 4 min drive - 3.9 miles
  • Coca-Cola Roxy Theater - 4 min drive - 3.9 miles

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 1172 reviews
Rating 8 - Good. 262 out of 1172 reviews
Rating 6 - Okay. 161 out of 1172 reviews
Rating 4 - Poor. 132 out of 1172 reviews
Rating 2 - Terrible. 187 out of 1172 reviews

Reviews

8/10 Good

Carl, Summerville

Traveled with family
Liked: Cleanliness, property conditions & facilities
Cleaning staff is kind of rude but otherwise it’s an okay place to stay
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

ERNEST

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Xzavier

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great experience. We got there and the front desk associate wasn’t there for 10 minutes, then he couldn’t find our reservation for another 10 minutes because it was booked via 3rd party - they have my last name they should’ve been able to find it under that. The room smelled musty, there were candy wrappers on the ground and nails on the floor. The pool was closed and filled with algae. Breakfast was pretty good.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ayanah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible do not stay here
Stayed 3 nights in Aug 2025

2/10 Terrible

Joscynthia

Stayed 3 nights in Sep 2025

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozzy
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kiarra

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheets had stains on them and the tub would fill up with water and not go down until HOURS later! Couldn’t move me to another room. VERY POOR AND HORRIBLE. No one would answer the phone or be considerate and no housekeeping. WORST hotel I e ever been to in my life! I should’ve booked with Motel 6 because they more than likely would’ve been better than this dump.
Stayed 2 nights in Aug 2025

10/10 Excellent

Frela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hallways are dirty
Stayed 1 night in Aug 2025

2/10 Terrible

Sequoia

Disliked: Cleanliness, property conditions & facilities
THIS PLACE WAS NASTY ASF!!!!!!!!! And then tried to play me and tell me
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer Lynn

Disliked: Staff & service, property conditions & facilities
This picture that they have posted for this hotel does not match the picture that’s in the website. Beds was dirty hotels was dirty ask front desk to have my room re clean no one never came in top of no one ever coming it was blood on my walls make up stains. Just to much to the point we couldn’t take it anymore we left a whole day early DO NOT RECOMMEND
Stayed 3 nights in Aug 2025

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, staff & service

It’s was a good place

The cleanliness outside and around the building was great! Walking into the building it smelled amazing and the breakfast area was great! The room was nice had small imperfections but there was hair visibily left under bathroom sink and the WiFi in the room didn’t work so the TV wouldn’t play! The staff didn’t answer or was at the desk when we went for help.
Stayed 1 night in Aug 2025

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere!!!!

We didn’t have any hot water the entire stay. It was warm at best. The toilet started to leak from the bottom/side and I called the front desk. There didn’t seem to be any urgency from the staff. I was headed out so I didn’t have time to stay and wait for room service to come. When I got back they had put a towel(that seemed to have mold or something on it) on the floor next to the toilet. No apology. No offer to change our room. Just nasty toilet water on the floor!!!! Stay elsewhere!
Stayed 2 nights in Aug 2025

2/10 Terrible

Malaysia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was terrible and dirty, none working elevators and huge roaches everywhere
Stayed 3 nights in Aug 2025

2/10 Terrible

Apprecia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had roaches and the WiFi was down. We were to scared after seeing a few roaches to go to sleep. We were in town for a concert & was disappointed overall.
Stayed 1 night in Aug 2025

2/10 Terrible

Carleica

Traveled with family
Disliked: Amenities
The room was not clean , it was spot on the beds covers , the water was cold had to take cold showers , the phone didn't work and we didn't get no clean towels . There was no hot water at all It was very terrible never again
Stayed 2 nights in Aug 2025

2/10 Terrible

Melisa

Stayed 3 nights in Aug 2025

2/10 Terrible

Melisa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is dirty the rooms smell of mildew they don’t change you linens everyday one of my beds had something that looked like urine or blood stains and I had to purchase sheets to sleep on the pillows are all old and worn out
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the staff is very friendly but the cleanliness of the hotel could use some work. they had terrible water pressure and the water was cold majority of the time.
Stayed 3 nights in Aug 2025

8/10 Good

Connie B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great but the rates change every week .
Stayed 2 nights in Aug 2025

2/10 Terrible

Natasha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t impressed compared to the pictures online. There was an odor in the room, holes in the walls and hair on our towels in the bathroom. The fridge smelt like someone had spaghetti in there for weeks and the tv wouldn’t comnect to the internet. Only stayed because it was close to where we needed to go. Never again though!
Stayed 1 night in Aug 2025