The staff was superb!!! Questions answered, reservations made, time to just chat. I was supremely impressed with the staff. The hotel is located so central to everything ne would need with a plethora of cafes, restaurants, shops, churches, and people watching. I had a lovely suite with a small pool on the balcony. The water was clean, but very cold at this time of the year (early May). It will be wonderful when Athens sizzles in the summer.