2/10 Terrible
Peisun
Jan 9, 2026
Our stay at this hotel was a frustrating experience that soured our Athens vacation. Our "Deluxe City View" room sits directly across from a church. Starting at 7:30 AM on Sundays, bells ring every 30 minutes. The noise is loud enough to pierce through earplugs, making sleep impossible.
When we raised this, the front desk response was dismissive and lacked empathy. She argued that because we hadn't complained during a previous short stay (where we happened to check out early), the noise shouldn't be an issue now.
Their resolution process felt like a penalty. We were offered three bad options:
A downgrade to a smaller "Classic" room or a semi-ground floor "Classic" room.
Or pay a €30 per night upgrade to a Junior Suite --despite the room being listed online for less than our original rate for those exact dates. Only after a unnecessarily heated argument did they lower the fee to €20. We eventually paid the upgrade just to end the conflict, only to find the new room had a transparent bathroom door with zero privacy. We were so exhausted by the front desk’s gaslighting attitude that we skipped breakfast for three days just to avoid her specifically.
A hotel’s quality is defined by its problem-solving and hospitality. The front desk receptionist's attitude was rude and unprofessional, she turned what should have been a fun trip into a stressful ordeal.
Peisun
Stayed 4 nights in Jan 2026























