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Neos Hotel

3.0 star property

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Photo gallery for Neos Hotel

Reception
Superior Room | Desk, laptop workspace, free WiFi, bed sheets
Free daily full breakfast
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$122
$105 nightly
$122 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000
  • Place, Saryarka Velodrome
    ‪2 min walk‬
  • Place, Astana Arena
    ‪9 min walk‬
  • Place, Bayterek Tower
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bathroom | Bathtub, towels, soap, shampoo

Standard Room

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom | Bathtub, towels, soap, shampoo

Superior Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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4.4 out of 5, Excellent, 207 reviews
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The price is $88
Mar 22 - Mar 23
Total with taxes and fees
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About the neighborhood

Astana

A stay at Neos Hotel places you in the heart of Astana, steps from Saryarka Velodrome and 13 minutes by foot from Alau Ice Palace. .This hotel is 0.7 mi (1.2 km) from Astana Arena and 1.6 mi (2.5 km) from Islamic Centre.

What's nearby

  • Saryarka Velodrome - 2 min walk - 0.1 miles
  • Astana Arena - 9 min walk - 0.5 miles
  • Keruen - 3 min drive - 1.5 miles
  • Khan Shatyr - 3 min drive - 1.7 miles
  • Bayterek Tower - 3 min drive - 1.7 miles

Getting around

  • Astana Railway Station - 30 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Aula - ‬2 min drive
  • ‪Costa Coffee - ‬19 min walk
  • ‪Drinkit - ‬2 min drive
  • ‪Fuller’s Botanical Garden - ‬2 min drive
  • ‪Пинта Bar & Grill Akmeshit - ‬18 min walk

About this property

Neos Hotel

Neos Hotel offers 36 accommodations with air conditioning. Smart televisions come with satellite channels. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 36 air-conditioned rooms featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and electric kettles, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Neos Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Neos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Randa, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance from the conference center
Stayed 8 nights in Aug 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025

6/10 Okay

Cillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024

10/10 Excellent

alberto filippo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025