TownePlace Suites by Marriott Asheville Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Terrace/patio
Free daily buffet breakfast
Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, free WiFi
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
39 ELM STREET, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪15 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(36 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Asheville

With a stay at TownePlace Suites by Marriott Asheville Downtown, you'll be centrally located in Asheville, a 1-minute drive from Harrah's Cherokee Center - Asheville and 13 minutes from Biltmore Estate. .This hotel is 0.3 mi (0.5 km) from Asheville Masonic Temple and 0.3 mi (0.5 km) from Center for Craft, Creativity and Design.

What's nearby

  • Thomas Wolfe Memorial - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Pack Square - 8 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 11 min walk - 0.6 miles
  • The Orange Peel - 15 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Korean House - ‬9 min walk
  • ‪Mellow Mushroom - ‬10 min walk
  • ‪Dssolvr - ‬8 min walk

About this property

TownePlace Suites by Marriott Asheville Downtown

TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 miles (USD 15 per day)
  • Self parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 258 reviews
Rating 8 - Good. 42 out of 258 reviews
Rating 6 - Okay. 19 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

6/10 Okay

Joyce

Business traveler
Liked: Staff & service, property conditions & facilities
The road noise was awful if you were staying facing the road. Not sure about the other side of the hotel, but this alone was enough to make me not want to stay there again. The parking was very limited for on the property. To get to the adjacent parking lot it’s just a dirt lot that you have to leave the main hotel parking. When you want to leave the lot you have to go all the way around if you need to bring the car around to get your bags into the car. It is too far to bring your bags to the dirt lot and down a slight hill with a curb in the way. I would not stay at this property again without the lot being fixed to having it paved and some kind of stairs or ramp accessible means to get to it. Especially at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

2/10 Terrible

Leslie

Liked: Cleanliness
Disliked: Staff & service, amenities
Thieves! I left a bag of personal care (hair care, skin care, etc) in the drawer of the bathroom and no call to confirm it was found! I will never stay here again! Yes I did leave it but to me it’s the same as finding a lost wallet, if it isn’t yours then you contact the owner! Integrity is not apart of their business!
Stayed 1 night in Nov 2025

8/10 Good

Ken

Stayed 5 nights in Oct 2025

8/10 Good

Lynn, Lebanon

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Sondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would for sure stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully renovated hotel in a great location. Couldn’t ask for more.
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location. Only 3 years old but looks brand new, great parking that is reasonably priced. Safe parking garage with elevator right there for ease of use. Rooms are big, very clean and very well equipped. Staff is incredibly friendly and knowledgeable about the area. Have stayed here a few times now and will come back again.
Stayed 1 night in Oct 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very kind and helpful. Our room and the premises was clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Geoffrey, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool, and you get charged for parking. Other than that the rooms are great and the breakfast is a lot!
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Couple exploring Asheville

We were visiting relatives in Weaverville and this hotel was convenient. We also walked in the neighborhood, which was pleasant. We are fans of TownePlace Suites and have never been disappointed whatever city we are in.
Stayed 1 night in Sep 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Stay!

Wonderful stay visiting family! The location was within .5 from downtown. Clean facilities and smiling faces! 😊
Stayed 2 nights in Aug 2025

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great gym.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Stayed 1 night in Aug 2025

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were fine but for $250 a night I expected it to be downtown. I came to see Leanne Morgan at Harrah’s and stayed here because it was walking distance to Harrah’s. It is walking distance and it was fine for me, but not for older people or anyone who minds walking uphill and across busy streets. It is Asheville though so hills should be expected. I walked to Grove Arcade downtown in about 15-20 minutes and I was taking my time. Overall I am happy with the stay. I just think it was a little pricey for the location. You hear a lot of road noise and I could hear the people in the room above me walking around. I’m a light sleeper so that was annoying.
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Found a new place to stay in Asheville, NC

Absolutely perfect. Quiet, clean clean clean, shower was amazing, and the closet cubby with the mirror was great!
Stayed 1 night in Aug 2025