DoubleTree by Hilton Asheville Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Lobby
Meeting facility
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$135
$119 nightly
$135 total
Total with taxes and fees
Mar 16 - Mar 17

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(12 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Groom)

  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, High Floor

9.6 out of 10
Exceptional
(11 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

Similar properties

About the neighborhood

Asheville

DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. .This hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • Wicked Weed Brewing - 12 min walk - 0.7 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Sly Grog Lounge - ‬5 min walk
  • ‪All Day Darling - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring MP3 docking stations. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy American cuisine at The Montford Rooftop Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 2020 square feet (188 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cara, HUNTERSVILLE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff were especially nice! Lots ve those ladies. Rooms were clean and cozy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and friendly staff.
Stayed 4 nights in Dec 2025

8/10 Good

Rebecca

Stayed 2 nights in Nov 2025

10/10 Excellent

Nastaran

Stayed 2 nights in Nov 2025

6/10 Okay

Robin

Traveled with family
Liked: Property conditions & facilities
I have 4 reasons for rating this hotel 3 stars: 1) Had I known it was pet-friendly I probably would not have booked it. Dogs barking--never for a long time, but noticable; 2) Self Parking for $25/day.This is not Vegas, people, this is Asheville. 3) The tile grout in the shower clearly had not had a good cleaning in a while. 4) Right by the highway which is the reason a sound machine is supplied in the room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Nice amenities and new rooms!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 2 nights in Nov 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean. The one sofa was worn. The air circulation fan rattled when it operated. The heating was excellent. Curiously, the desk was installed backwards so that the one chair would not slide under the desk. Overall, the room was adequate.
Stayed 4 nights in Nov 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities
This hotel was a great choice for walk ability to downtown Asheville. Convenient self parking but there is a charge. Really enjoyed the Montfort rooftop bar with indoor and outdoor seating. The rooms are spacious with a comfortable seating area. Would be nicer if the buffet breakfast was included but the cookies were a nice perk.
Stayed 4 nights in Nov 2025

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
My husband and I didn't like it because they charge $15 for parking and $16 for breakfast, and you have to tip the waiters who serve you. The Bed is excellent the room is noisy (the heating ), The window is not soundproof.
Stayed 3 nights in Nov 2025

8/10 Good

Gable

Traveled with group
Liked: Cleanliness, amenities
The location is perfect for exploring downtown Asheville. Rooms are nice, staff is very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Everything was fine with the room. The hallway smelled like fried food or cooking oil.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Rohit

Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everything was amazing! I’ve stayed during the holidays twice and I absolutely love it. I plan to stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities
Everything was real good, but I need not realized there was going to be $25 parking fee a day. Everything else was great, but will not stay again because of that.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 4 nights in Nov 2025

10/10 Excellent

Brian

Location was great and the condition of the hotel was very nice. Would highly recommend while in Asheville.
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't take advantage of Breakfast. The room was clean and the facilities are very new and well-kept. Really enjoyed the short walk to get around downtown.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was very friendly, and the location was perfect. We also enjoyed the rooftop bar and amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

amy

Stayed 3 nights in Nov 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 3 nights in Nov 2025