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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$90
$80 nightly
$90 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Pack Square
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪11 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(80 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(137 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Asheville

With a stay at Four Points by Sheraton Asheville Downtown, you'll be centrally located in Asheville, within a 15-minute drive of Biltmore Estate and Blue Ridge Parkway Asheville Entrance. .This hotel is 0.2 mi (0.3 km) from Asheville Masonic Temple and 0.2 mi (0.3 km) from Thomas Wolfe Memorial.

What's nearby

  • Thomas Wolfe Memorial - 1 min walk - 0.1 miles
  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 7 min walk - 0.4 miles
  • The Orange Peel - 11 min walk - 0.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Korean House - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel in Asheville with a fitness center and a 24-hour front desk
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a ballroom.
Enjoy a satisfying meal at Chop House serving guests of Four Points by Sheraton Asheville Downtown. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Asheville? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Chop House - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was a reasonable price and had a good location to the downtown Asheville area, which we thought wasn’t worth going to. The breakfast buffet was $16.95, but we didn’t think it was worth it. The food was average,, at best. The room was clean and the bed and pillows were comfortable. Parking was easy and the staff was friendly. Good coffee in the morning, in the lobby.
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Stayed 1 night in Oct 2025

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service
Overall was a great place to stay; super clean, friendly staff, and amazing location to downtown.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to restaurants.
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Traveled with group
Disliked: Property conditions & facilities, room comfort

A bit disappointing

Parking lot was unsecured but felt safe. The hotel was much drabbier in person than it seemed online. We learned they were going to be getting a full renovation soon but it felt like we were there mid-reno. The front lobby was kind of a mess. Didn’t try the breakfast. Free coffee in the lobby was fine. But the staff were all very nice.
Stayed 2 nights in Oct 2025

8/10 Good

D. Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on hiking trip

The room was clean. The bed was comfortable. It wasn't loud. It worked for me for a weeklong solo hiking trip. Located downtown so youve got all the shopping/eating/drinking within a few blocks. I would stay again!
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really comfortable, clean and friendly professional staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great but $300 for a room here was outrageously overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley Nicole, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, facility was conveniently located, the staff was super nice. Room could use a little updating, but couldn’t beat the convenience and the price. Would definitely stay here again.
Stayed 6 nights in Aug 2025

6/10 Okay

Steven

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Traveled with group
Propery is aged. And it shows
Stayed 1 night in Oct 2025

8/10 Good

Conor Patrick

Liked: Cleanliness, staff & service, amenities
Old building, but comfortable. Situated near downtown and relatively affordable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to visit friends and to see a show. The hotel was within walking distance to the venue. The room was clean and very comfortable and the rate was good. I loved downtown Asheville. There was great entertainment and dining also within walking distance.
Stayed 2 nights in Aug 2025

6/10 Okay

Laurent, Belmont

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Wesley

Stayed 1 night in Sep 2025

4/10 Poor

Karla

Business traveler
Disliked: Property conditions & facilities, room comfort
Fist floor seems desolate… I don’t know what’s going on there but it was frightening. I stayed on the second floor. My room smelled like other peoples body odor, musky and felt damp. AC worked but turned off frequently and just made the room feel more humid. The room was tolerable, but I probably won’t be staying there again.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and very accommodating. Friendly and pleasant service. This hotel is dated, dirty and in need of updating and maintenance. We had to have maintenance come in several times and still couldn't get the toilet fixed. The room smelled very musty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, safe environment and will be back in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Decent breakfast for an additional charge. Short walk to restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 1 night in Sep 2025