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DoubleTree by Hilton Asheville Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Meeting facility
Lobby
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $143
$126 nightly
$143 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(14 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Groom)

  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(13 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

View all photos for 2 Qns Mobility/Hearing Access Tub High Floor

Bathroom | Designer toiletries, hair dryer, towels

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

Similar properties

2 restaurants, breakfast, dinner served; American cuisine
Embassy Suites By Hilton Asheville Downtown
Downtown Asheville
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 535 reviews
$147 nightly
The price is $166
May 25 - May 26
Total with taxes and fees
Embassy Suites By Hilton Asheville Downtown

About the neighborhood

Asheville

DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. .This hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • Wicked Weed Brewing - 12 min walk - 0.7 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Sly Grog Lounge - ‬5 min walk
  • ‪27 Club - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring MP3 docking stations. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy American cuisine at The Montford Rooftop Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 2020 square feet (188 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Azita, Lake Mary

Stayed 4 nights in Mar 2026

10/10 Excellent

Keylis

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing all around
Stayed 2 nights in Jan 2026

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Easy parking. Paying extra for a Mountain View isn’t really worth it as if was mainly a view of the highway. Staff was kind of rude (especially the rooftop bar hostess) but the room was pretty. Easy to walk to downtown from property. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Yoselina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous.
Stayed 2 nights in Nov 2025

8/10 Good

Tia

Stayed 1 night in Dec 2025

10/10 Excellent

Felecia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so nice and welcoming! Lynn at the front was awesome! They are very pet friendly!
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 2 nights in Oct 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious! The views were amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in a great location. We were able to walk everywhere. The staff was super friendly and helpful. They understood my food allergy and had a gluten free cookie available at check in..the rooftop restaurant was amazing. Watch the sunset there! The cleaning staff were incredibly nice. Overall great place to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing. If you don’t like it, eff off!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sallie

Stayed 2 nights in Jan 2026

6/10 Okay

Karen

Liked: Staff & service
Room was very hot and wouldn’t get cool
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff. Room was very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Lester Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

4/10 Poor

Myroslava

Disliked: Staff & service
Stayed 3 nights in Dec 2025

4/10 Poor

John

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Upon check in the staff seemed irritated that I was there and rolled her eyes. I had to go back down 3 separate times because the keys didn’t work. The breakfast selection was underwhelming. At one point, my wife noticed an employee drinking alcohol while working, then trying to hide it. The facility seemed very modern, but the first impression was bad and set the precedent for a bad stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anirban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast items were fresh and good quality.
Stayed 2 nights in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities
Clean room and very good breakfast alghough you do have to pay for it. Difficult times booking through 3rd party company. I will not use Expedia again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

Seth

Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful property with a fantastic staff. Mountain view from the room. Even came with a white noise machine in case of traffic sounds. The breakfast spread was delicious and cafe attendants made it so easy. Room was clean as well as the property. Within walking distance of the concert we were attending. Would DEFINITELY book here again!!
Stayed 2 nights in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was nice. Good location.
Stayed 2 nights in Dec 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025