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DoubleTree by Hilton Asheville Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Meeting facility
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$131
$116 nightly
$131 total
Total with taxes and fees
Dec 23 - Dec 24

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Downtown Market Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(12 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(22 reviews)
  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Groom)

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Bridal)

  • 720 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(16 reviews)
  • 390 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

View all photos for 2 Qns Mobility/Hearing Access Tub High Floor

Bathroom | Designer toiletries, hair dryer, towels

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

Similar properties

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hotel Indigo Asheville Downtown by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$122 nightly
The price is $138
Dec 21 - Dec 22
Total with taxes and fees
Hotel Indigo Asheville Downtown by IHG

About the neighborhood

Asheville

DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. .This hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • Wicked Weed Brewing - 12 min walk - 0.7 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Carmel's Kitchen & Bar - ‬5 min walk
  • ‪The Bier Garden - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

Hotel with 2 restaurants, 4-minute walk to Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring MP3 docking stations. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy American cuisine at The Montford Rooftop Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 2020 square feet (188 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff& very kind.
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Liked: Cleanliness, amenities
Disliked: Staff & service
Overall, I don’t feel it is a 4-star hotel. When I checked in on 9/14/2025, the front desk staff was not that welcoming, and she was on her phone often, so she didn’t provide us with water bottles and cookies when we checked in. I thought it might differ from the other DoubleTree hotels. Then I saw the other staff offering the guests water bottles and cookies, and then I knew the person might think Asians don’t eat cookies.
Stayed 3 nights in Sep 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars, will stay there next time I’m in town

I had zero issues while there. Room was clean and spacious, the blackout shades had me sleeping till noon. Front desk was friendly and helpful. Only thing that would make it better would be having the bar stay open till midnight and have breakfast included but there’s a lot of other options in walking distance from the hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, convenient location~

Very clean and comfortable. Had trouble with a thermostat and coffee pot not working, and they addressed and fixed right away. That makes such a difference. Hotel is close to the highway, if you choose the mountain view. Sound machines provided. It was worth it to see the beautiful sunsets.
Stayed 3 nights in Sep 2025

2/10 Terrible

CHIHARU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at the Doubletree in Asheville, NC. The members of the hotel staff were nice and very helpful. We loved hanging at their rooftop bar The hotel’s location makes it convenient to walk to the local downtown bars and restaurants. The hotel was very clean, quiet, and well stocked with free warm cookies :) We will certainly be back again for another stay at the Doubletree Asheville
View from the rooftop bar
The view from our room
Stayed 3 nights in Sep 2025

10/10 Excellent

Roderyk Emilio Ferreno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay !
Stayed 2 nights in Sep 2025

10/10 Excellent

Arlene

Stayed 4 nights in Sep 2025

8/10 Good

Matthew

Stayed 2 nights in Sep 2025

2/10 Terrible

Chiharu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Landon

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AWESOME
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sydney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay here, great gym, cookies and waters at check in love it
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Megan

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. A little further from the center of downtown than I would have preferred. But, still walkable. It’s a solid hotel that has amazing rooftop views.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in until we checked out, the service was impeccable. The chocolate chip cookie upon arrival is so appreciated after a long day of travel, and the bed and bedding is sublime. The rooms are clean and well appointed and decorated. The water is always hot for a great shower with Crabtree & Evelyn products. Elevators were always working, which, if you're on the higher floors is not something to be taken lightly. Parking is $25 a night for self-parking, but there's little to be had in Asheville anyway. You can walk to many things from the hotel. The indoor pool is nice and large enough to actually do laps in. All in all, it was a delightful stay. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynn at the front desk was very nice & gave great recommendations! The hotel was clean & quiet & we walked almost everywhere we went in downtown Asheville
Stayed 1 night in Aug 2025

6/10 Okay

Marlene M

Liked: Staff & service
Stayed 2 nights in Aug 2025