DoubleTree by Hilton Asheville Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Room, 1 King Bed, City View, Corner | View from room
Meeting facility
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $145
$129 nightly
$145 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

1 King Bed

  • Sleeps 4
  • Free WiFi

2 Queen Beds

  • Sleeps 4
  • Free WiFi

1 King Mountain View

  • Sleeps 4
  • Free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(15 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(30 reviews)
  • Mountain view
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Groom)

  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(16 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

Asheville

DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. .This hotel is 0.4 mi (0.6 km) from Downtown Market Asheville and 0.5 mi (0.8 km) from Altamont Theater.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Wicked Weed Brewing - 12 min walk - 0.7 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪27 Club - ‬5 min walk
  • ‪All Day Darling - ‬5 min walk
  • ‪Sly Grog Lounge - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring MP3 docking stations. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy American cuisine at The Montford Rooftop Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 2020 square feet (188 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1012 reviews
Rating 8 - Good. 200 out of 1012 reviews
Rating 6 - Okay. 69 out of 1012 reviews
Rating 4 - Poor. 25 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the downtown. Clean room, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff were very courteous, the room was clean and the location is great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Super clean and safe. Kids loved the pool, amazing rooftop bar and the downstairs bar was great too. Great breakfast. Would stay here again for sure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suncica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely nice. The property is in a good location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and employees were helpful and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Don

The front desk supervisor Lynn was very helpful. Jon in the restaurant was so nice and friendly. We enjoyed our stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great staff and location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was was clean, and bed was comfy. Great walkable location near downtown area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephany

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, location was great and easy to walk to the center of the city, breakfast was delicious and the customer service was great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room. Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Staff was great, room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Staff was friendly, pool was nice for the kids, and it was convenient to walk to the Harrah Center for our event.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lester Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Clean room, staff was so nice, room was spacious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to accommodate a late check in, kind staff, clean building and rooms! Easy to get around the area without a car.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Staff was amazing! Rooms were a great size
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had lots of space. Staff were very nice with any interaction.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Clean and comfortable public areas. Spacious and clean rooms. Nice amenities.close to restaurants.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay, had issue with the TV, but was resolved quicky with knowledgeable and helpful staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jernelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is 6 mins away from the Basilica (by foot) a d a short distance from downtown shops. Loved watching the sunset at the rooftop bar. Pillows, bed, cookies and usual favorites.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities
Great hotel. Didn’t enjoy having to pay extra for parking and breakfast
Stayed 2 nights in Feb 2026