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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Point of interest
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$88
$78 nightly
$88 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,039 reviews
$76 nightly
The price is $85
Jan 22 - Jan 23
Total with taxes and fees
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

About the neighborhood

Asheville

With a stay at Crowne Plaza Resort Asheville by IHG in Asheville (West Asheville), you'll be within a 15-minute drive of Blue Ridge Parkway Asheville Entrance and Asheville Treetops Adventure Park. .This hotel is 6.6 mi (10.6 km) from Biltmore Estate and 1.9 mi (3.1 km) from Aston Park.

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.2 miles
  • French Broad River - 7 min walk - 0.4 miles
  • New Belgium Brewing Company - 18 min walk - 1.0 mile
  • Downtown Market Asheville - 2 min drive - 1.3 miles
  • Grey Eagle - 2 min drive - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪New Belgium Brewing - ‬5 min drive

About this property

Crowne Plaza Resort Asheville by IHG

Hotel in Asheville with a 24-hour fitness center and a seasonal outdoor pool
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 274 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Overlook Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 365973 square feet (34000 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tamara

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was so helpful and nice! Very impressed with everyone
Stayed 2 nights in Oct 2025

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and cozy hotel. Very friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can’t complain much for a sub 150 dollar over night stay, but the bad…listed to have an indoor pool on Expedia. Which if you check the hotel website it no longer exists. Which is no fault to the hotel. The hotel rooms although very very dated, were clean and the room sizes are large. Not very close to downtowns main attractions. The driveway in is a little rough and could use repair . The good…the hotel is tucked away off the main highways but again not in walking distance to downtown. There is a mountain backdrop that would be amazing if it weren’t for a large amount of mature trees on property. Overall for price of the room, it’s very reasonable for what you get just keep in mind the rooms are in need of a remodel.
Stayed 1 night in Oct 2025

8/10 Good

Melissa, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The areas seen by everyone (lobby, meeting rooms, restaurant) is where the money has been spent. These areas are very nice. The large fireplace is the lobby is amazing! The sleeping rooms are dated and need more lighting. The closet was unusable because we could not see. The staff was very nice and did their jobs well. Restaurant has a very good buffet breakfast with an older gentleman making very tasty made to order omelets. Probably the best $19 you'll spend in Asheville!
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that is is pet friendly with plenty of areas that provide waste bags. Beautiful view off patio. Ordered food from Outlook restaurant at resort. It was good and reasonably priced.
Stayed 1 night in Oct 2025

8/10 Good

William, BRADENTON

Stayed 3 nights in Oct 2025

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views all around the facility. Fire pit with rocking chairs + the view = fall vibes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay in the future. Unfortunately we weren’t in Asheville for very long so we didn’t explore the property as much as I would like but it’s literally minutes from downtown and all staff was very nice. They also provide a shuttle if you don’t feel like driving
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Lots of walking trails and green space. Tennis and golf are closed for good.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
I love it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, easy to get into town. Nice facility would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

MARIZA, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bethany

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be back in Asheville after the devastating flood.
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Business traveler
Disliked: Staff & service
I was sent one way to my room, which was the wrong way and I had to walk a good distance. The room was cleaned and a maintenance guy came into my room before I checked out - I was in a conference.
Stayed 3 nights in Sep 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hip 50 years ago !
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds were well kept and made for an excellent place to walk my dog. The rooms were quiet, clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

JIM

Traveled with family
Staff was totally unaccomodating when it came to room changes and left us in a ground floor room so we couldn't open drapes with people walking by all the time.
Stayed 5 nights in Sep 2025