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Comfort Inn Biltmore West

Property class: 2.5

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Photo gallery for Comfort Inn Biltmore West

A modern lobby with a stone fireplace, comfortable seating, and a large TV screen.
A hotel room with a bed, bedside tables, a desk with a computer, and a TV.
A gym with stationary bikes, a treadmill, and a bench. There are three framed pictures on the wall.
A hotel breakfast area with a self-service station, a refrigerator, and a coffee machine.
A reception area with a dark wood panel counter, a large mirror, and recessed lighting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $101
$90 nightly
$101 total
Total with taxes and fees
Nov 29 - Nov 30

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, French Broad River
    ‪4 min drive‬
  • Place, WNC Farmers Market
    ‪4 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with white linens and brown headboards. There is a bedside table with a lamp and a phone.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(102 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden nightstand, a desk, a chair, and a lamp.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a red throw blanket, and two wall-mounted lamps.

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a small table, and two bedside lamps.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Nov 29 - Nov 30
Total with taxes and fees
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About the neighborhood

Asheville

A stay at Comfort Inn Biltmore West places you in the heart of Asheville, a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets. .This hotel is 5.4 mi (8.7 km) from Downtown Market Asheville and 5.4 mi (8.8 km) from Pisgah National Forest.

What's nearby

  • French Broad River - 4 min drive - 3.9 miles
  • Center for Spiritual Living - 4 min drive - 3.1 miles
  • WNC Farmers Market - 4 min drive - 4.2 miles
  • Asheville Outlets - 4 min drive - 4.4 miles
  • Bob Lewis Ballpark - 5 min drive - 2.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Galactic Pizza - ‬6 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Comfort Inn Biltmore West

Comfort Inn Biltmore West offers 62 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and friendly staff. The hotel was very close to I-40 and many restaurants. Great location.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was really good—lots of choices from scrambled eggs, sausage, and cinnamon rolls to cereals, fruits, and waffles.The staff was very friendly and helpful, rooms were clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and rooms clean,
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Most comfy hotel bed I've slept on. Great room, sketchy area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Its older but still good place to stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night during traveling to the Smoky Mountains.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disgusting breakfast, clean room, friendly staff, junkies and drug deals in the parking lot.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, quiet, clean, and comfortable. Breakfast was standard, but good, eating area clean and well stocked.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good experience. Property was clean and room comfortable. The breakfast was good. The staff was excellent. Would definitely stay again if in that area. Recommend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just looking for a quick overnight stay on a road trip. Didn't use any of the amenities. It was just what we needed. Happy with our stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, think you t staff for all of there heard work keeping this place running.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no complaints when I was there and the staff was very helpful and friendly
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Only one elevator and someone was always waiting. Breakfast was an addition 16 bucks. Overall, I would stay again, but go out for breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice day at this property. The staff was nice and easily accessible on the freeway to downtown Asheville.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We were very happy with our visit .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean; decent breakfast buffet and very friendly, helpful staff. Recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good $100 hotel room. Nothing fancy and the area is a little rough, but clean and the staff was nice.
Stayed 1 night in Apr 2026