Gran Melia Arusha

5.0 star property

Choose dates to view prices

Room options

View all photos for Deluxe Room, City View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View

9.4 out of 10
Exceptional
(11 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Mount Meru View)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Mount Meru View)

10.0 out of 10
Exceptional
(6 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Red Level Mount Meru View)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Red Level Mount Meru View)

  • 441 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite (Red Level)

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level)

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Red Level)

Coffee/tea maker, electric kettle

Presidential Suite (Red Level)

  • 1765 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Red Level (3AD))

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level (3AD))

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level (3AD))

Coffee/tea maker, electric kettle

Presidential Suite (Red Level (3AD))

  • 1765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Red Level (2+1))

Minibar, desk, soundproofing, iron/ironing board

Junior Suite (Red Level (2+1))

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level (2AD+2CH))

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level (2AD+2CH))

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Red Level (2AD+2CH))

Coffee/tea maker, electric kettle

Presidential Suite (Red Level (2AD+2CH))

  • 1765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View ((2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View ((2AD+1CH))

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Mount Meru View (2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Mount Meru View (2AD+1CH))

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Red Level Mount Meru View (2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Red Level Mount Meru View (2AD+1CH))

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With City View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room With City View

  • Sleeps 2

View all photos for Deluxe Room With Mountain View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room With Mountain View

  • Sleeps 2

View all photos for Red Level Deluxe Room With Mountain View

Minibar, desk, soundproofing, iron/ironing board

Red Level Deluxe Room With Mountain View

  • Sleeps 2

View all photos for Junior Suite

Minibar, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Red Level Grand Suite

Minibar, desk, soundproofing, iron/ironing board

Red Level Grand Suite

  • Sleeps 2

View all photos for Deluxe Room, City View (Interconnecting)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View (Interconnecting)

  • 883 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Interconnecting - Mount Meru View)

View from room

Deluxe Room (Interconnecting - Mount Meru View)

10.0 out of 10
Exceptional
(2 reviews)
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, 2 Bedrooms (Red Level)

  • 1367 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Grand Suite, 2 Bedrooms (Red Level)

  • 1798 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Presidential Suite, 2 Bedrooms (Red Level)

  • 3046 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Suite (Red Level)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level Two Bedroom Presidential Suite

Minibar, desk, soundproofing, iron/ironing board

Red Level Two Bedroom Presidential Suite

  • Sleeps 2

View all photos for Red Level Two Bedroom Junior Suite

Minibar, desk, soundproofing, iron/ironing board

Red Level Two Bedroom Junior Suite

  • Sleeps 4

View all photos for Interconnecting Deluxe City View

Minibar, desk, soundproofing, iron/ironing board

Interconnecting Deluxe City View

  • Sleeps 4

View all photos for Red Level Two Bedroom Grand Suite

Minibar, desk, soundproofing, iron/ironing board

Red Level Two Bedroom Grand Suite

  • Sleeps 2

View all photos for Interconnecting Deluxe Mont Meru Vie

Minibar, desk, soundproofing, iron/ironing board

Interconnecting Deluxe Mont Meru Vie

  • Sleeps 4

Presidential Suite Red Level

  • Sleeps 3

Junior Suite Red Level

  • Sleeps 2

Presidential Suite (Red Level (2Ad+2Ch))

  • Sleeps 2

Grand Suite (Red Level (2Ad+2Ch))

  • Sleeps 2

Deluxe Room (Red Level Mount Meru View (2Ad+1Ch))

  • Sleeps 2

Deluxe Room (Mount Meru View (2Ad+1Ch))

  • Sleeps 2

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About the neighborhood

Arusha

Located in Arusha, Gran Melia Arusha is within a 5-minute drive of Arusha International Conference Centre and Sheikh Amri Abeid Memorial Stadium. .This luxury hotel is 19.2 mi (30.9 km) from Ngurdoto Crater and 25.7 mi (41.4 km) from Arusha National Park.

What's nearby

  • Arusha Golf Course - 12 min walk - 0.7 miles
  • Arusha Clock Tower - 2 min drive - 1.2 miles
  • Arusha International Conference Centre - 2 min drive - 1.4 miles
  • Natural History Museum - 2 min drive - 1.4 miles
  • Maasai Market and Curios Crafts - 2 min drive - 1.7 miles

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive

Restaurants

  • ‪The Chinese Dragon - ‬18 min walk
  • ‪George's Tavern - ‬18 min walk
  • ‪Karibu Uzunguni City Park - ‬19 min walk
  • ‪Fifi's - ‬2 min drive
  • ‪Sanna Cafe - ‬2 min drive

About this property

Gran Melia Arusha

Luxury hotel with 3 restaurants and bars
Gran Melia Arusha offers 167 air-conditioned accommodations with minibars and coffee/tea makers. A pillow menu is available. 65-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.
Enjoy barbecue at The Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a business center and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
The Grill - Overlooking the garden, this restaurant specializes in barbecue and serves dinner only.
Roof Top - This restaurant specializes in Peruvian cuisine. Open daily.
The Garden Cafe by Sanaa - Onsite restaurant. Open daily.
Saba Saba - This restaurant specializes in international cuisine. Open daily.
Pool Bar - This rooftop bar is located by the pool and specializes in local cuisine. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Roof Top
  • Saba Saba
  • The Garden Cafe by Sanaa
  • The Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Gran Melia Arusha Hotel
Hotel Gran Melia Arusha Arusha
Arusha Gran Melia Arusha Hotel
Hotel Gran Melia Arusha
Gran Melia Arusha Arusha
Gran Melia Hotel
Gran Melia
Gran Melia Arusha Hotel
Gran Melia Arusha Arusha
Gran Melia Arusha Hotel Arusha

Gran Melia Arusha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 143 reviews
Rating 8 - Good. 12 out of 143 reviews
Rating 6 - Okay. 5 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and excellent service

Really nice 5* hotel! The view of Mount Meru from our room was great! Staff were super welcoming and friendly! There is an internal workshop/ gift shop in the grounds (Sanaa) which supports people with disabilites - we got some great hand made souvenirs from here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

8/10 Good

Meena

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend after safari

This was the best hotel to end our safari at. Would’ve wanted to stay longer. Food was great at their restaurants, service impeccable. Beds were so comfy, spa and gym had great amenities, lovely grounds and garden to go around at!
Stayed 1 night in Aug 2025

10/10 Excellent

Tumaini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Arusha city, no question
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 3 nights in Aug 2025

10/10 Excellent

Tumaini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top and grand hotel in the best part of Arusha
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Used it as a day hotel after safari... it took 90 minutes to get food at the restaurant so it used up nearly all of our lay over time. I was also told I needed to book two rooms (traveling with kids) for our 2.5 hr (yes, thats correct) stay. I would suggest Four Points Sheraton instead for a lay over hotel
Stayed 1 night in Jul 2025

10/10 Excellent

THIAGO

Stayed 1 night in Jul 2025

10/10 Excellent

Oyetokunbo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay at the Gran Melia. They made you feel welcome from the moment you walk in. The amenities are great. Rooms are comfortable and clean. Staff is very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Mateen, Sugar Land

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher, SOUTH ORANGE NJ

Stayed 1 night in Jun 2025

10/10 Excellent

Pritham

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice property with lots of greenery and views
Stayed 1 night in May 2025

10/10 Excellent

Olga, Draper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful. The grounds are fantastic, they grow their own coffee, avocados and other gorgeous plants and flowers. The rooms are beautiful, big and the view of Mount Meru was outstanding. . However, what makes this hotel five stars is the hotel staff. They are amazingly kind, professional, courteous and ready to answer or help in any way needed. The breakfast buffet has a tremendous variety and was delicious. The coffee for the lattes was grown on site. Overall, a fantastic experience! Thank you Gran Melia staff!
Stayed 2 nights in May 2025

10/10 Excellent

Sita

Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Arusha

Really modern and fresh hotel
Stayed 1 night in Feb 2025

4/10 Poor

Ruby Banipal

Liked: Amenities
The property is very nice, and I had a very enjoyable experience at the spa. Unfortunately there were a number of issues with several dining experiences. Steak cooked at the wrong temperatures, food coming out cold, coffee order incorrect. It was likely a one-off but given the number of issues I had I figured it was worth noting. The F&B manager responded swiftly and indicated they were working on (or would be working on) training to meet expectations.
Stayed 2 nights in Feb 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Magnifique mais…

L’hôtel est superbe, luxueux, la végétation luxuriante. Très belle chambre avec lit Confortable SAUF le lit supplémentaire était horrible, avec tous les ressorts qu’on pouvait sentir avec juste la main, extra bed facturé 50 dollars. La réception nous a fait payer ce lit malgré notre réclamation… une HONTE d’avoir un matelas aussi horrible dans un établissement 5 étoiles, et dans lesquel la nuit coûte très cher
Stayed 1 night in Jan 2025

10/10 Excellent

IVANS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing….loved it.
Stayed 2 nights in Nov 2024

4/10 Poor

Frank

Traveled with family
Liked: Staff & service
Room wasn’t ready and insects in the room. But staff corrected/ other than that beautiful hotel and room. Excellent staff
Stayed 1 night in Nov 2024

10/10 Excellent

Harishchandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the team and walkable distance to various eateries ,great location
Stayed 1 night in Nov 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing property! Cannot fault it in any aspect
Stayed 1 night in Nov 2024